Resolved after 16 hours 45 minutes, affecting Self Service Activations, on April 10, 2025.
The AT&T activations issue has been resolved and normal performance levels have been restored. Thank you for your continued patience as our team worked to resolve this issue. If you experience further technical difficulties, please reach out to our customer support team at [email protected], online at Support.Kajeet.com, or call 240-482-4636 to speak with someone right away.
Affected components
Update timeline
- investigating Apr 10, 2025, 09:36 PM UTC
Some customer may be experiencing delayed AT&T actvations. Please know our team is actively working with AT&T on identifying and resolving this issue and we apologize for any inconvenience this might have caused.
- investigating Apr 11, 2025, 03:50 AM UTC
AT&T continues to investigate the delay in Activations.
- resolved Apr 11, 2025, 02:22 PM UTC
The AT&T activations issue has been resolved and normal performance levels have been restored. Thank you for your continued patience as our team worked to resolve this issue. If you experience further technical difficulties, please reach out to our customer support team at [email protected], online at Support.Kajeet.com, or call 240-482-4636 to speak with someone right away.
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