Resolved after 1 hour 57 minutes, affecting Self Service Activations, on August 13, 2026.
Resolved: Verizon Wireless device activations are completing successfully. We will continue working with Verizon to review the incident and monitor service. Thank you for your patience while we worked to restore service. If you continue to experience any issues submitting a support request, please contact Kajeet Support at [email protected] or 877-352-5338.
Affected components
Update timeline
- investigating Aug 13, 2026, 08:48 PM UTC
We are investigating an issue affecting Verizon Wireless device activations. Activation attempts may fail while we work with the carrier to determine scope and restore service.
- resolved Aug 13, 2026, 10:45 PM UTC
Resolved: Verizon Wireless device activations are completing successfully. We will continue working with Verizon to review the incident and monitor service. Thank you for your patience while we worked to restore service. If you continue to experience any issues submitting a support request, please contact Kajeet Support at [email protected] or 877-352-5338.
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