Resolved after 18 minutes, affecting Wireless Connected Devices and Management Portal and 1 more, on January 23, 2025.
Verizon has resolved the issue and normal performance levels have been restored. Thank you for your continued patience as our team worked to resolve this issue. If you experience further technical difficulties, please reach out to our customer support team at [email protected], online at Support.Kajeet.com, or call 877-352-5338 to speak with someone right away.
Affected components
Update timeline
- investigating Jan 23, 2025, 03:19 PM UTC
As of 8 AM ET 1/23/2025, Customers attempting Verizon activations via our self service activation functionality in Sentinel may encounter errors. We've engaged Verizon support who are actively working to fix the issue.
- resolved Jan 23, 2025, 03:38 PM UTC
Verizon has resolved the issue and normal performance levels have been restored. Thank you for your continued patience as our team worked to resolve this issue. If you experience further technical difficulties, please reach out to our customer support team at [email protected], online at Support.Kajeet.com, or call 877-352-5338 to speak with someone right away.
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