Kajeet incident

E-mailed Alerts from Kajeet

Resolved after 8 hours 16 minutes, affecting Alerts and Notifications, on March 5, 2025.

resolved Mar 05, 2025, 10:26 PM UTC

Our team has resolved the issue and normal performance levels have been restored. Thank you for your continued patience as our team worked to resolve this issue. If you experience further technical difficulties, please reach out to our customer support team at [email protected], online at Support.Kajeet.com, or call 1 (877) 352-5338 to speak with someone right away.

Started
Mar 05, 2025, 02:09 PM UTC
Resolved
Mar 05, 2025, 10:26 PM UTC
Duration
8h 16m
Detected by Pingoru
Mar 05, 2025, 02:09 PM UTC

Affected components

Alerts and Notifications

Update timeline

  1. investigating Mar 05, 2025, 02:09 PM UTC

    Some customers may receive repeat e-mailed alerts from Kajeet. Our engineers are working on the issue. We apologize for any inconvenience this may be causing.

  2. resolved Mar 05, 2025, 10:26 PM UTC

    Our team has resolved the issue and normal performance levels have been restored. Thank you for your continued patience as our team worked to resolve this issue. If you experience further technical difficulties, please reach out to our customer support team at [email protected], online at Support.Kajeet.com, or call 1 (877) 352-5338 to speak with someone right away.

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