Kajeet incident

Intermittent Connectivity Issues to Verizon

Resolved after 1 hour 24 minutes, affecting Wireless Connected Devices, on April 29, 2025.

resolved Apr 29, 2025, 05:18 AM UTC

The issue has been resolved and normal performance levels have been restored. Thank you for your continued patience as our team worked to resolve this issue. If you experience further technical difficulties, please reach out to our customer support team at [email protected], online at Support.Kajeet.com, or call 240-482-4636 to speak with someone right away.

Started
Apr 29, 2025, 03:53 AM UTC
Resolved
Apr 29, 2025, 05:18 AM UTC
Duration
1h 24m
Detected by Pingoru
Apr 29, 2025, 03:53 AM UTC

Affected components

Wireless Connected Devices

Update timeline

  1. investigating Apr 29, 2025, 03:53 AM UTC

    As of Monday, 4/28/25, 9:15 PM ET some customers may be experiencing intermittent connectivity issues. Our engineers are working on the issue. We apologize for any inconvenience this may be causing.

  2. resolved Apr 29, 2025, 05:18 AM UTC

    The issue has been resolved and normal performance levels have been restored. Thank you for your continued patience as our team worked to resolve this issue. If you experience further technical difficulties, please reach out to our customer support team at [email protected], online at Support.Kajeet.com, or call 240-482-4636 to speak with someone right away.

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