Resolved after 22 hours 11 minutes, affecting Wireless Connected Devices, on April 17, 2025.
The Verizon issues have been resolved and normal performance levels have been restored. Thank you for your continued patience as our team worked to resolve this issue. If you experience further technical difficulties, please reach out to our customer support team at [email protected], online at Support.Kajeet.com, or call 240-482-4636 to speak with someone right away.
Affected components
Update timeline
- identified Apr 17, 2025, 02:30 PM UTC
Our Verizon Enterprise circuits experienced issues overnight that we've since mitigated. Customers may have experienced degradation of service around 6AM ET. We're actively working with Verizon support to troubleshoot further.
- identified Apr 17, 2025, 10:00 PM UTC
Please know that Verizon is working to restore service at normal performance levels. Further updates will be provided as soon as they become available.
- resolved Apr 18, 2025, 12:41 PM UTC
The Verizon issues have been resolved and normal performance levels have been restored. Thank you for your continued patience as our team worked to resolve this issue. If you experience further technical difficulties, please reach out to our customer support team at [email protected], online at Support.Kajeet.com, or call 240-482-4636 to speak with someone right away.
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