Resolved after 7 hours 4 minutes, affecting Wireless Connected Devices, on July 23, 2025.
The network event has been resolved and normal performance levels have been restored. Thank you for your continued patience as our team worked to resolve this issue. If you experience further technical difficulties, please reach out to our customer support team at [email protected], online at Support.Kajeet.com, or call 240-482-4636 to speak with someone right away.
Affected components
Update timeline
- investigating Jul 23, 2025, 08:48 PM UTC
Kajeet is currently experiencing a network event on our west coast point of presence. All customers routed to this location have been failed over to the east coast.
- resolved Jul 24, 2025, 03:53 AM UTC
The network event has been resolved and normal performance levels have been restored. Thank you for your continued patience as our team worked to resolve this issue. If you experience further technical difficulties, please reach out to our customer support team at [email protected], online at Support.Kajeet.com, or call 240-482-4636 to speak with someone right away.
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