Is CardConnect down?

Last checked 2m ago
Current status
CardConnect is up

No incidents right now.

CardConnect is operational right now. Last checked 2m ago; the most recent incident resolved 1d ago.

Real-time CardConnect status, recent outages, and incident history: pulled directly from CardConnect's official status page at status.cardconnect.com every 5 minutes. Pingoru tracks 46 CardConnect services and has captured 52 incidents in the last 90 days (99.66% uptime). Get email, Slack, Discord, or webhook alerts the moment CardConnect reports a new incident, free for 3 monitors, no credit card.

Users who monitor CardConnect also follow these eCommerce services: Shopify Stripe PayPal Blackbaud NetSuite Squarespace BigCommerce Cybersource Gorgias PayFast View all 8,000+ providers
CardConnect uptime 99.66% uptime · past 90 days
Mon Wed Fri
AugSepOct
Less More

Recent outages & incidents

Past 90 days
  1. Resolved –
    Started Oct 29, 2026, 02:06 PM UTC · Resolved Oct 29, 2026, 02:06 PM UTC
    CardPointe Gateway
    Timeline · 1 update
    • resolved · Oct 29, 2026, 02:06 PM UTC

      Please be advised, some merchants processing on the CardPointe Gateway may experience a funding delay for batches settled on 10/29. Impacted merchants can expect to see funds deposited after a 24-hour delay. Please note, this issue has no impact on the ability to process transactions.

    Latest: Please be advised, some merchants processing on the CardPointe Gateway may experience a funding delay for batches settled on 10/29. Impacted merchants can expect to see funds depos…

  2. Resolved 1h 29m
    Started Oct 28, 2026, 07:07 PM UTC · Resolved Oct 28, 2026, 08:37 PM UTC
    CardPointe DesktopCoPilot
    Timeline · 3 updates
    • investigating · Oct 28, 2026, 07:07 PM UTC

      We are investigating a disruption which may be impacting your ability to login to Cardpointe.com and Copilot. We are currently working to resolve this issue.

    • monitoring · Oct 28, 2026, 07:16 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Oct 28, 2026, 08:37 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  3. Resolved 1h 25m
    Started Oct 09, 2026, 04:46 PM UTC · Resolved Oct 09, 2026, 06:11 PM UTC
    CardPointe Integrated TerminalCardPointe DesktopCardPointe GatewayCoPilot
    Timeline · 6 updates
    • investigating · Oct 09, 2026, 04:46 PM UTC

      Users may experience service disruption and rendering issues while using CoPilot. We are currently investigating the issue.

    • investigating · Oct 09, 2026, 04:55 PM UTC

      We are continuing to investigate this issue.

    • investigating · Oct 09, 2026, 04:56 PM UTC

      Users may experience service disruption while using CoPilot, CardPointe Gateway, and the CardPointe Desktop Application. We are currently investigating the issue.

    • investigating · Oct 09, 2026, 05:04 PM UTC

      Users may experience service disruption while using CoPilot, CardPointe Gateway, CardPointe Integrated Terminal and the CardPointe Desktop Application. We are currently investigating the issue.

    • monitoring · Oct 09, 2026, 05:13 PM UTC

      Service has been restored and we are monitoring results. Merchants utilizing the CardPointe Integrated Terminal may need to power cycle their device to restore connectivity.

    • resolved · Oct 09, 2026, 06:11 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  4. Resolved 1h 40m
    Started Oct 07, 2026, 07:18 PM UTC · Resolved Oct 07, 2026, 08:58 PM UTC
    Vantiv
    Timeline · 2 updates
    • investigating · Oct 07, 2026, 07:18 PM UTC

      The CardPointe Gateway is currently experiencing timeouts during transaction authorization to Vantiv. We are currently investigating the the issue. We will provide updates as they become available.

    • resolved · Oct 07, 2026, 08:58 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  5. Resolved 4h 2m
    Started Sep 28, 2026, 05:25 PM UTC · Resolved Sep 28, 2026, 09:28 PM UTC
    CardPointe GatewayFirst Data NorthFirst Data South
    Timeline · 2 updates
    • identified · Sep 28, 2026, 05:25 PM UTC

      Please be advised, some merchants processing on the CardPointe Gateway may experience a funding delay for batches settled on [9/27/26]. Impacted merchants can expect to see funds deposited after a 24-hour delay. Please note, this issue has no impact on the ability to process transactions.

    • resolved · Sep 28, 2026, 09:28 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

See the full CardConnect outage history

3 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse CardConnect outage history →

Or sign up free to get alerts when CardConnect breaks · 10 free monitors · No credit card

Incident record

Since April 2026 · Statuspage by Atlassian · 46 components checked every 5 minutes
53incidents recorded
31last 12 months
8last 90 days
19 hourstypical duration, 12 months

The longest incident in the last year, Fiserv ACH Boarding Issue on November 25, 2025, ran for 13 days. 94 maintenance windows announced in the same period.

Most affected components, last 12 months

  • CardPointe Desktop7
  • CardPointe Integrated Terminal7
  • CardPointe Gateway6
  • CoPilot4
  • First Data North4

Latest incidents

Outage history

Past 90 days · 8 incidents View full outage history →