Is CardConnect down?
Last checked 1m agoNo incidents right now.
CardConnect is operational right now. Last checked 1m ago; the most recent incident resolved 23h ago.
Real-time CardConnect status, recent outages, and incident history — pulled directly from CardConnect's official status page at https://status.cardconnect.com every 5 minutes. Pingoru tracks 46 CardConnect services and has captured 48 incidents in the last 90 days (99.76% uptime). Get email, Slack, Discord, or webhook alerts the moment CardConnect reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- CardPointe Retail TerminalCardSecure
Timeline · 4 updates
- investigating · Sep 09, 2026, 08:33 PM UTC
We are investigating terminal disruption (Invalid token error on the Pin pads) which may be impacting your business. Please reboot the devices for troubleshooting. We are currently working to resolve this issue.
- identified · Sep 09, 2026, 08:35 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring · Sep 09, 2026, 08:56 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Sep 10, 2026, 12:32 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- CardPointe Integrated Terminal
Timeline · 3 updates
- investigating · Jul 24, 2026, 01:17 PM UTC
We have identified a CardPointe Integrated Terminal service disruption which may be impacting your business. Terminals should reconnect automatically. If your device is unable to reconnect, please power cycle the device to restore connectivity.
- monitoring · Jul 24, 2026, 01:17 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Jul 24, 2026, 03:59 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- CoPilot
Timeline · 3 updates
- identified · Jul 22, 2026, 02:05 PM UTC
We are investigating an issue where documents are unable to upload when the file name has spaces which may be impacting your business. Please remove spaces and try and reupload. We are currently working to resolve this issue.
- monitoring · Jul 22, 2026, 05:28 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Jul 22, 2026, 08:14 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- CardPointe Desktop
Timeline · 3 updates
- identified · Jul 13, 2026, 04:05 PM UTC
Please be advised, some merchants may experience reporting errors within the CardPointe Desktop application. Note: This is isolated to reporting only. Please do not attempt to re-run transactions. We are currently working to resolve this issue.
- monitoring · Jul 13, 2026, 04:05 PM UTC
A fix has been implemented and we are monitoring results. Merchants who have submitted duplicate transactions should void duplicated items to prevent double funding of these transactions.
- resolved · Jul 13, 2026, 10:03 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- CardPointe Desktop
Timeline · 3 updates
- investigating · Jul 12, 2026, 01:46 PM UTC
Please be advised, some merchants may experience reporting errors within the CardPointe Desktop application. Note: This is isolated to reporting only. Please do not attempt to re-run transactions. We are currently working to resolve this issue.
- monitoring · Jul 12, 2026, 02:29 PM UTC
A fix has been implemented and we are monitoring results. Merchants who have submitted duplicate transactions should void duplicated items to prevent double funding of these transactions.
- resolved · Jul 12, 2026, 06:02 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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See the full CardConnect outage history
2 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse CardConnect outage history →Or sign up free to get alerts when CardConnect breaks · 10 free monitors · No credit card
- Started Sep 09, 2026, 08:33 PM UTC · Resolved Sep 10, 2026, 12:32 AM UTC · 3h 59m
- Started Jul 24, 2026, 01:17 PM UTC · Resolved Jul 24, 2026, 03:59 PM UTC · 2h 42m
- Document Upload issue - CoPilot ResolvedStarted Jul 22, 2026, 02:05 PM UTC · Resolved Jul 22, 2026, 08:14 PM UTC · 6h 9m
- CardPointe Reporting Delays ResolvedStarted Jul 13, 2026, 04:05 PM UTC · Resolved Jul 13, 2026, 10:03 PM UTC · 5h 58m
- CardPointe Reporting Delays ResolvedStarted Jul 12, 2026, 01:46 PM UTC · Resolved Jul 12, 2026, 06:02 PM UTC · 4h 16m
- Started Jul 08, 2026, 08:35 PM UTC · Resolved Jul 09, 2026, 05:12 AM UTC · 8h 36m
- Started Jun 25, 2026, 03:23 PM UTC · Resolved Jun 25, 2026, 08:42 PM UTC · 5h 19m