Resolved after 1 hour 29 minutes, affecting CardPointe Desktop and CoPilot, on October 28, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
CardPointe DesktopCoPilot
Update timeline
- investigating Oct 28, 2026, 07:07 PM UTC
We are investigating a disruption which may be impacting your ability to login to Cardpointe.com and Copilot. We are currently working to resolve this issue.
- monitoring Oct 28, 2026, 07:16 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 28, 2026, 08:37 PM UTC
This incident has been resolved.
Your product runs on more than CardConnect
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.