CardConnect incident

Fiserv ACH Boarding Issue

Resolved after 13 days 2 hours, affecting ACH Payment Services by Fiserv, on November 25, 2025.

monitoring Nov 25, 2025, 06:39 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Nov 25, 2025, 06:36 PM UTC
Resolved
Dec 08, 2025, 08:39 PM UTC
Duration
13d 2h
Detected by Pingoru
Nov 25, 2025, 06:36 PM UTC

Affected components

ACH Payment Services by Fiserv

Update timeline

  1. investigating Nov 25, 2025, 06:36 PM UTC

    We've identified an issue with Fiserv ACH on-boarding. Some merchants may experience a delay in account boarding for this product. Merchants currently registered should not experience any issues processing.

  2. monitoring Nov 25, 2025, 06:39 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 08, 2025, 08:39 PM UTC

    This incident has been resolved.

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