Is C1 down?
Last checked 8m agoNo incidents right now.
C1 is operational right now. Last checked 8m ago; the most recent incident resolved 4d ago.
Real-time C1 status, recent outages, and incident history: pulled directly from C1's official status page at status.c1.ai every 5 minutes. Pingoru tracks 4 C1 services and has captured 9 incidents in the last 90 days (93.06% uptime). Get email, Slack, Discord, or webhook alerts the moment C1 reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days- Web
Timeline · 3 updates
- investigating · Oct 28, 2026, 02:27 PM UTC
We are investigating an incident where customers may experience issues with step-up authentication. Normal ticket processing is not affected. We will provide further updates within 30 minutes.
- identified · Oct 28, 2026, 02:58 PM UTC
We have identified an issue where customers are experiencing issues with approval tasks that require step-up-authentication. We are deploying a fix, and will provide an additional update within 30 minutes.
- resolved · Oct 28, 2026, 03:05 PM UTC
We have resolved an incident where C1 customers experienced issues with approval tasks that required step-up-authentication. Please reach out to support if you have any concerns.
Latest: We have resolved an incident where C1 customers experienced issues with approval tasks that required step-up-authentication. Please reach out to support if you have any concerns.
-
- APIConnectorsWebWorkflows
Timeline · 3 updates
- investigating · Oct 22, 2026, 08:30 PM UTC
We are investigating possible impact where some customers in the US may be experiencing issues with the C1 web application and connectors. We will provide further updates within 30 minutes.
- monitoring · Oct 22, 2026, 08:43 PM UTC
We are monitoring the issue. We have not identified impact to customers at this time.
- resolved · Oct 22, 2026, 09:03 PM UTC
The issue is now resolved. We have determined that customers were not affected.
Latest: The issue is now resolved. We have determined that customers were not affected.
-
- APIWebWorkflows
Timeline · 3 updates
- investigating · Sep 17, 2026, 09:08 PM UTC
We are investigating an issue causing errors and delays in ticket and workflow processing. We will provide further updates within 30 minutes.
- monitoring · Sep 17, 2026, 09:20 PM UTC
We have deployed a fix and are actively monitoring system health. We will provide an additional update within 30 minutes.
- resolved · Sep 17, 2026, 09:46 PM UTC
We have resolved an incident where C1 customers in the US instance experienced elevated errors and delays in ticket processing, notifications, and automations. We have confirmed all services are operating normally. We will conduct a full post-incident review to understand the root cause and identify opportunities to prevent similar issues in the future. If you have any questions or concerns, please contact our support team.
Latest: We have resolved an incident where C1 customers in the US instance experienced elevated errors and delays in ticket processing, notifications, and automations. We have confirmed al…
-
- Web
Timeline · 3 updates
- investigating · Sep 15, 2026, 02:34 PM UTC
We are investigating reports that the "Submit" button on the access request form is greyed out for some users and apps.
- identified · Sep 15, 2026, 03:18 PM UTC
We have identified the issue causing the "Submit" button on access request forms to be disabled for some users and apps and are working on a fix.
- resolved · Sep 15, 2026, 04:07 PM UTC
We have resolved an incident that prevented submitting access requests on some cloud infrastructure application entitlements.
Latest: We have resolved an incident that prevented submitting access requests on some cloud infrastructure application entitlements.
-
- APIConnectorsWebWorkflows
Timeline · 4 updates
- investigating · Sep 03, 2026, 10:12 PM UTC
Due to the ongoing AWS outage, we are experiencing broader service impacts across the C1 platform. Potential impacts may include delayed syncs and other intermittent service disruptions. We are monitoring the situation closely and will provide updates as more information becomes available.
- investigating · Sep 03, 2026, 10:27 PM UTC
We are continuing to monitor the impact of the AWS outage and will provide updates as we learn more. Please reach out to Support if you have any questions.
- monitoring · Sep 03, 2026, 11:24 PM UTC
We are no longer seeing an active impact to the C1 platform. We are continuing to monitor the situation closely until AWS confirms the outage is fully resolved. We will provide an additional update as more information becomes available. Please reach out to Support if you have any questions.
- resolved · Sep 04, 2026, 12:12 AM UTC
We are no longer seeing any impact on the C1 platform, and all services are operating normally.
Latest: We are no longer seeing any impact on the C1 platform, and all services are operating normally.
-
See the full C1 outage history
4 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse C1 outage history →Or sign up free to get alerts when C1 breaks · 10 free monitors · No credit card
Incident record
Since October 2026 · Datadog Statuspage · 4 components checked every 5 minutesThe longest incident in the last year, Some connectors are not syncing on August 10, 2026, ran for 18 hours. 1 maintenance window announced in the same period.
Most affected components, last 12 months
- Web14
- API12
- Workflows12
- Connectors2
Latest incidents
- Issues with step-up authentication
We are investigating an incident where customers may experience issues with step-up authentication. Normal ticket processing is not affected. We will provide…
- Investigating possible incident
We are investigating possible impact where some customers in the US may be experiencing issues with the C1 web application and connectors. We will provide…
- Elevated errors and delays in C1
We are investigating an issue causing errors and delays in ticket and workflow processing. We will provide further updates within 30 minutes.
- Issues with step-up authentication ResolvedStarted Oct 28, 2026, 02:27 PM UTC · Resolved Oct 28, 2026, 03:05 PM UTC · 37m
- Investigating possible incident ResolvedStarted Oct 22, 2026, 08:30 PM UTC · Resolved Oct 22, 2026, 09:03 PM UTC · 32m
- Elevated errors and delays in C1 ResolvedStarted Sep 17, 2026, 09:08 PM UTC · Resolved Sep 17, 2026, 09:46 PM UTC · 38m
- Started Sep 15, 2026, 02:34 PM UTC · Resolved Sep 15, 2026, 04:07 PM UTC · 1h 33m
- C1 Platform Service Degradation ResolvedStarted Sep 03, 2026, 10:12 PM UTC · Resolved Sep 04, 2026, 12:12 AM UTC · 2h
- Lambda Function Invocation Errors ResolvedStarted Aug 24, 2026, 10:22 PM UTC · Resolved Aug 24, 2026, 11:12 PM UTC · 50m
- Started Aug 17, 2026, 06:25 PM UTC · Resolved Aug 17, 2026, 08:23 PM UTC · 1h 57m
- API request timeouts ResolvedStarted Aug 13, 2026, 05:45 PM UTC · Resolved Aug 13, 2026, 06:13 PM UTC · 28m