C1 incident

C1 is inaccessible due to a configuration issue

Major

Resolved after 1 hour 57 minutes, affecting API and Web and 1 more, on August 17, 2026.

resolved Aug 17, 2026, 08:23 PM UTC

We have resolved an incident where C1 customers experienced issues whee c1 was inaccessible. Please reach out to support if you have any concerns.

Started: Aug 17, 2026, 06:25 PM UTC
Resolved: Aug 17, 2026, 08:23 PM UTC
Duration: 1h 57m
Detected by Pingoru: Aug 17, 2026, 06:25 PM UTC

Affected components

APIWebWorkflows

Update timeline

investigating Aug 17, 2026, 06:25 PM UTC

We are investigating the issue.
monitoring Aug 17, 2026, 06:34 PM UTC

We are monitoring the results. Impacted functionality is being restored. We will continue to monitor and will share a final update once we confirm the issue is fully resolved.
resolved Aug 17, 2026, 08:23 PM UTC

We have resolved an incident where C1 customers experienced issues whee c1 was inaccessible. Please reach out to support if you have any concerns.

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