C1 incident
C1 Platform Service Degradation
Resolved after 2 hours, affecting API and Connectors and 1 more, on September 3, 2026.
We are no longer seeing any impact on the C1 platform, and all services are operating normally.
Affected components
Update timeline
- investigating Sep 03, 2026, 10:12 PM UTC
Due to the ongoing AWS outage, we are experiencing broader service impacts across the C1 platform. Potential impacts may include delayed syncs and other intermittent service disruptions. We are monitoring the situation closely and will provide updates as more information becomes available.
- investigating Sep 03, 2026, 10:27 PM UTC
We are continuing to monitor the impact of the AWS outage and will provide updates as we learn more. Please reach out to Support if you have any questions.
- monitoring Sep 03, 2026, 11:24 PM UTC
We are no longer seeing an active impact to the C1 platform. We are continuing to monitor the situation closely until AWS confirms the outage is fully resolved. We will provide an additional update as more information becomes available. Please reach out to Support if you have any questions.
- resolved Sep 04, 2026, 12:12 AM UTC
We are no longer seeing any impact on the C1 platform, and all services are operating normally.
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