C1 incident
Access Request Submit Button Disabled
Minor
Resolved after 1 hour 33 minutes, affecting Web, on September 15, 2026.
We have resolved an incident that prevented submitting access requests on some cloud infrastructure application entitlements.
Affected components
Web
Update timeline
- investigating Sep 15, 2026, 02:34 PM UTC
We are investigating reports that the "Submit" button on the access request form is greyed out for some users and apps.
- identified Sep 15, 2026, 03:18 PM UTC
We have identified the issue causing the "Submit" button on access request forms to be disabled for some users and apps and are working on a fix.
- resolved Sep 15, 2026, 04:07 PM UTC
We have resolved an incident that prevented submitting access requests on some cloud infrastructure application entitlements.
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Amazon Web Services