C1 incident
Some connectors are not syncing
Resolved after 18 hours 24 minutes, affecting API, on August 10, 2026.
We have resolved an incident where C1 customers experienced a small number of connectors not syncing successfully. Please reach out to support if you have any concerns.
Affected components
Update timeline
- investigating Aug 10, 2026, 08:08 PM UTC
We are investigating an issue where a small number of connectors are not syncing successfully. We will provide further updates within 30 minutes.
- identified Aug 10, 2026, 08:43 PM UTC
We have identified an issue where some customers are experiencing a small number of connectors not syncing successfully. We are actively working to mitigate this issue. We will provide an additional update within 30 minutes.
- monitoring Aug 10, 2026, 09:17 PM UTC
We have deployed a fix for an issue where some customers were experiencing a small number of connectors not syncing successfully. We are actively monitoring the system to confirm the issue has been fully resolved.
- resolved Aug 11, 2026, 02:32 PM UTC
We have resolved an incident where C1 customers experienced a small number of connectors not syncing successfully. Please reach out to support if you have any concerns.
Your product runs on more than C1
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services