C1 incident
API request timeouts
Resolved after 28 minutes, affecting API, on August 13, 2026.
We have resolved an incident where requests to our API were failing due to timeouts. Impacted users may have experienced timeouts in the C1 web application, and notifications and automations may have been delayed. We will be conducting a full investigation. Please reach out to support if you have any concerns.
Affected components
Update timeline
- investigating Aug 13, 2026, 05:45 PM UTC
We are investigating an issue that is causing some requests to our API to timeout. We will provide further updates in 30 minutes.
- resolved Aug 13, 2026, 06:13 PM UTC
We have resolved an incident where requests to our API were failing due to timeouts. Impacted users may have experienced timeouts in the C1 web application, and notifications and automations may have been delayed. We will be conducting a full investigation. Please reach out to support if you have any concerns.
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