Is GBG down?

Last checked 1m ago
Current status
GBG is up

No incidents right now.

Official status page: https://www.gbgstatus.com · Polled every 5 minutes · 1 component tracked

GBG is operational right now. Last checked 1m ago; the most recent incident resolved 47d ago.

Real-time GBG status, recent outages, and incident history — pulled directly from GBG's official status page at https://www.gbgstatus.com every 5 minutes. Pingoru tracks 1 GBG service and has captured 179 incidents in the last 90 days (76.66% uptime). Get email, Slack, Discord, or webhook alerts the moment GBG reports a new incident — free for 5 monitors, no credit card.

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GBG uptime 76.66% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved
    Started Aug 07, 2026, 03:16 PM UTC · Resolved Aug 07, 2026, 10:00 AM UTC
    Timeline · 2 updates
    • resolved · Aug 07, 2026, 03:16 PM UTC

      The AcuFill Activation server was down during maintenance. Customers were unable to activate their PCs.

    • postmortem · Aug 07, 2026, 03:18 PM UTC

      I wanted to let you know that the activation server is now back online and functioning normally. Our investigation found that the database underwent maintenance, which caused the connection to be closed and resulted in the activation service becoming unavailable. This had not surfaced previously because the database on the older Windows Server 2012 environment was never upgraded and therefore did not encounter the same behavior. We are currently working on a permanent fix to ensure the activation service can recover properly from future database maintenance events and to help prevent similar disruptions. We apologize for any inconvenience this may have caused and appreciate your patience while we worked to restore service.

    Latest: I wanted to let you know that the activation server is now back online and functioning normally. Our investigation found that the database underwent maintenance, which caused the c…

  2. Resolved 3h 17m
    Started Jul 30, 2026, 05:44 AM UTC · Resolved Jul 30, 2026, 09:01 AM UTC
    AU / NZ greenID Test Environment
    Timeline · 2 updates
    • investigating · Jul 30, 2026, 05:44 AM UTC

      We are currently experiencing an issue impacting customers using MSSL certificates to access the TEST environment. Our team is investigating the issue and is working to resolve it as quickly as possible. We will provide further updates as more information becomes available.

    • investigating · Jul 30, 2026, 05:46 AM UTC

      We are continuing to investigate this issue.

    Latest: We are continuing to investigate this issue.

  3. Resolved 2h 48m
    Started Jul 29, 2026, 04:12 PM UTC · Resolved Jul 29, 2026, 07:00 PM UTC
    Capture V4
    Timeline · 2 updates
    • investigating · Jul 29, 2026, 04:12 PM UTC

      Please be advised we are aware of an issue affecting customers using our Brazil dataset. Customers may experience empty responses being returned We apologise for the impact this may be having on your business. Our incident team are working hard to identify and fix the root cause as quickly as possible. Further updates to follow.

    • resolved · Jul 29, 2026, 07:00 PM UTC

      We’re pleased to inform you that the service disruption we reported earlier is now resolved. Thank you for your patience whilst we restored service. The incident duration was between 16:51 – 19:31 BST DATE 29/07/2026

    Latest: We’re pleased to inform you that the service disruption we reported earlier is now resolved. Thank you for your patience whilst we restored service. The incident duration was betwe…

  4. Resolved 21h 49m
    Started Jul 29, 2026, 09:46 AM UTC · Resolved Jul 30, 2026, 07:36 AM UTC
    China National ID (0361)
    Timeline · 5 updates
    • identified · Jul 29, 2026, 09:46 AM UTC

      We are currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.

    • identified · Jul 29, 2026, 01:07 PM UTC

      We're continuing to experience a service disruption which may cause checks for China national ID to result in a 'No match' . We're sorry for the impact this may be having on your business. We're working hard to restore service.

    • identified · Jul 29, 2026, 04:05 PM UTC

      We're continuing to experience a service disruption which may cause checks for China national ID to result in a 'No match' . We're sorry for the impact this may be having on your business. We're working hard to restore service.

    • identified · Jul 29, 2026, 07:00 PM UTC

      The match rate for this item check is steadily increasing and we believe the issue has now been resolved. Our teams are closely monitoring this before closing the incident.

    • resolved · Jul 30, 2026, 07:36 AM UTC

      We’re pleased to inform you that the service disruption we reported earlier is now resolved. Thank you for your patience whilst we restored service.

    Latest: We’re pleased to inform you that the service disruption we reported earlier is now resolved. Thank you for your patience whilst we restored service.

  5. Resolved 37m
    Started Jul 29, 2026, 04:23 AM UTC · Resolved Jul 29, 2026, 05:01 AM UTC
    KleberCA+
    Timeline · 2 updates
    • investigating · Jul 29, 2026, 04:23 AM UTC

      We're currently investigating a partial outage affecting some Kleber instances caused by disk space exhaustion. Our team is working to identify the root cause and restore full service. We'll provide further updates as they become available.

    • resolved · Jul 29, 2026, 05:01 AM UTC

      The issue affecting some Kleber Production instances has been resolved. To prevent similar issues, we are currently upgrading the storage and instance sizes across all Kleber Production clusters. All services are operating normally. Thank you for your patience and understanding.

    Latest: The issue affecting some Kleber Production instances has been resolved. To prevent similar issues, we are currently upgrading the storage and instance sizes across all Kleber Produ…

See the full GBG outage history

46 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse GBG outage history →

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Outage history

Past 90 days · 51 incidents View full outage history →