Availity Outage History

Availity major outage · 44 active incidents · 99 long-running issues View live status →

Pingoru has recorded 1,930 incidents for Availity: 1,897 in the last 12 months and 850 in the last 90 days.

Source: payernetworkstatus.availity.com

1,930incidents recorded
1,897last 12 months
850last 90 days
9 daystypical duration
Incidents per month
0200400AprMayJunJulAugSepOct286
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct100%
Pingoru began tracking Availity in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 2026190720 of 720 (100%)
May 2026309744 of 744 (100%)
June 2026276720 of 720 (100%)
July 2026256744 of 744 (100%)
August 2026308744 of 744 (100%)
September 2026236720 of 720 (100%)
October 2026286592 of 592 (100%)

Incidents, newest first

Notice October 17, 2026 KEYSTONE FIRST VIP CHOICE - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 1h 13m KEYSTONE FIRST VIP CHOICE

Started Oct 17, 2026, 07:39 AM UTC· resolved Oct 17, 2026, 08:53 AM UTC

  1. identified Oct 17, 2026, 07:39 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.

  2. identified Oct 17, 2026, 07:41 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.

  3. resolved Oct 17, 2026, 08:53 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 17, 2026 Multiple Payers - AMERIHEALTH CARITAS NORTH CAROLINA, APA02, AMERIHEALTH MERCY HEALTH PLAN, AMERIHEALTH CARITAS VIP CARE PLUS, AMERIHEALTH CARITAS OHIO, AMERIHEALTH CARITAS LOUISIANA (LACARE), AMERIHEALTH CARITAS NORTH CAROLINA, AMERIHEALTH DISTRICT OF... 21h 16m AMERIHEALTH CARITAS NORTH CAROLINA, APA02, AMERIHEALTH MERCY HEALTH PLAN, AMERIHEALTH CARITAS VIP CARE PLUS and 3 more

Started Oct 17, 2026, 07:07 AM UTC· resolved Oct 18, 2026, 04:24 AM UTC

  1. identified Oct 17, 2026, 07:07 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.

  2. resolved Oct 18, 2026, 04:24 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 17, 2026 BCRIC - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 1h 55m BCRIC

Started Oct 17, 2026, 05:41 AM UTC· resolved Oct 17, 2026, 07:36 AM UTC

  1. identified Oct 17, 2026, 05:41 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.

  2. resolved Oct 17, 2026, 07:36 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 17, 2026 SECURITY HEALTH PLAN - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 7d 3h SECURITY HEALTH PLAN

Started Oct 17, 2026, 04:28 AM UTC· resolved Oct 24, 2026, 08:11 AM UTC

  1. identified Oct 17, 2026, 04:28 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with invalid response errors.

  2. resolved Oct 24, 2026, 08:11 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 17, 2026 BCBS INDEPENDENT - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 37m BCBS INDEPENDENT

Started Oct 17, 2026, 02:00 AM UTC· resolved Oct 17, 2026, 02:37 AM UTC

  1. identified Oct 17, 2026, 02:00 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors.

  2. resolved Oct 17, 2026, 02:37 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 16, 2026 MOLINA MEDICARE COMPLETE CARE VIRGINIA - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures. 2d 13h MOLINA MEDICARE COMPLETE CARE VIRGINIA

Started Oct 16, 2026, 04:21 PM UTC· resolved Oct 19, 2026, 05:52 AM UTC

  1. identified Oct 16, 2026, 04:21 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.

  2. resolved Oct 19, 2026, 05:52 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 16, 2026 METLIFE DENTAL FAMILY - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 20h 10m METLIFE DENTAL FAMILY

Started Oct 16, 2026, 09:15 AM UTC· resolved Oct 17, 2026, 05:26 AM UTC

  1. identified Oct 16, 2026, 09:15 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.

  2. resolved Oct 17, 2026, 05:26 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 16, 2026 NEW HAMPSHIRE MEDICAID - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 21h 4m NEW HAMPSHIRE MEDICAID

Started Oct 16, 2026, 05:16 AM UTC· resolved Oct 17, 2026, 02:21 AM UTC

  1. identified Oct 16, 2026, 05:16 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.

  2. resolved Oct 17, 2026, 02:21 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 16, 2026 CENTENE - Multiple Transactions - Eligibility and Benefits Inquiry transactions are currently unavailable. 17m CENPATICO BEHAVIORAL HEALTH, ABSOLUTE TOTAL CARE, AMBETTER, BRIDGEWAY HEALTH SOLUTIONS and 20 more

Started Oct 16, 2026, 05:12 AM UTC· resolved Oct 16, 2026, 05:29 AM UTC

  1. identified Oct 16, 2026, 05:12 AM UTC

    We are seeing Eligibility and Benefits Inquiry, HCSR Detailed Auth/Referral and Claim Status Inquiry transactions failing with timeout errors.

  2. resolved Oct 16, 2026, 05:29 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 16, 2026 IL621 - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 24m IL621

Started Oct 16, 2026, 02:01 AM UTC· resolved Oct 16, 2026, 02:26 AM UTC

  1. identified Oct 16, 2026, 02:01 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.

  2. resolved Oct 16, 2026, 02:26 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 16, 2026 PARTNERSHIP HEALTH PLAN OF CALIFORNIA - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 1d 5h PARTNERSHIP HEALTH PLAN OF CALIFORNIA

Started Oct 16, 2026, 12:19 AM UTC· resolved Oct 17, 2026, 06:04 AM UTC

  1. identified Oct 16, 2026, 12:19 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.

  2. resolved Oct 17, 2026, 06:04 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 16, 2026 BCBS RHODE ISLAND - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. 3h 6m BCBS RHODE ISLAND

Started Oct 16, 2026, 12:11 AM UTC· resolved Oct 16, 2026, 03:17 AM UTC

  1. identified Oct 16, 2026, 12:11 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout/AAA*42 errors.

  2. resolved Oct 16, 2026, 03:17 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 14, 2026 ACE MEDICARE SUPPLEMENT - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. 1d 2h ACE MEDICARE SUPPLEMENT

Started Oct 14, 2026, 01:30 PM UTC· resolved Oct 15, 2026, 03:57 PM UTC

  1. identified Oct 14, 2026, 01:30 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42/AAA*80 errors.

  2. resolved Oct 15, 2026, 03:57 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 13, 2026 Multiple Payers - TRICARE WEST REGION, PGBA - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable. 2d 11h TRICARE WEST REGION, PGBA

Started Oct 13, 2026, 03:57 PM UTC· resolved Oct 16, 2026, 03:34 AM UTC

  1. identified Oct 13, 2026, 03:57 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeouts.

  2. resolved Oct 16, 2026, 03:34 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 13, 2026 Multiple Payers - CAREFIRST BLUECROSS BLUESHIELD, CAREFIRST MEDICARE ADVANTAGE, CAREFIRSTBCBS, CAREFIRST BCBS MARYLAND, CAREFIRST BLUECROSS BLUESHIELD - 270 - We have been notified by the payer CareFirst of a system issue which is affecting their abili... 4h 59m CAREFIRST BLUECROSS BLUESHIELD, CAREFIRST MEDICARE ADVANTAGE, CAREFIRSTBCBS, CAREFIRST BCBS MARYLAND

Started Oct 13, 2026, 12:45 PM UTC· resolved Oct 13, 2026, 05:45 PM UTC

  1. identified Oct 13, 2026, 12:45 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.

  2. resolved Oct 13, 2026, 05:45 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 13, 2026 BCBS LOUISIANA BLUE ADVANTAGE - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. 2d 18h BCBS LOUISIANA BLUE ADVANTAGE

Started Oct 13, 2026, 09:38 AM UTC· resolved Oct 16, 2026, 04:11 AM UTC

  1. identified Oct 13, 2026, 09:38 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.

  2. resolved Oct 16, 2026, 04:11 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 13, 2026 100085 - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. 5h 14m 100085

Started Oct 13, 2026, 04:26 AM UTC· resolved Oct 13, 2026, 09:40 AM UTC

  1. identified Oct 13, 2026, 04:26 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.

  2. resolved Oct 13, 2026, 09:40 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 12, 2026 WELLMARK BCBS (IOWA, SOUTH DAKOTA) - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures. 3h 43m WELLMARK BCBS (IOWA, SOUTH DAKOTA)

Started Oct 12, 2026, 02:10 PM UTC· resolved Oct 12, 2026, 05:54 PM UTC

  1. identified Oct 12, 2026, 02:10 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeouts.

  2. resolved Oct 12, 2026, 05:54 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 12, 2026 SKME0 - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. 3d 21h SKME0

Started Oct 12, 2026, 06:30 AM UTC· resolved Oct 16, 2026, 03:52 AM UTC

  1. identified Oct 12, 2026, 06:30 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.

  2. resolved Oct 16, 2026, 03:52 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 12, 2026 Multiple Payers - Virginia Medicaid, VAMMIS FA - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. 3h 6m Virginia Medicaid

Started Oct 12, 2026, 05:22 AM UTC· resolved Oct 12, 2026, 08:29 AM UTC

  1. identified Oct 12, 2026, 05:22 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.

  2. identified Oct 12, 2026, 06:37 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.

  3. resolved Oct 12, 2026, 08:29 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 12, 2026 BLUECROSS BLUESHIELD (BCBS) OF HAWAII - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 4d 1h BLUECROSS BLUESHIELD (BCBS) OF HAWAII

Started Oct 12, 2026, 05:13 AM UTC· resolved Oct 16, 2026, 06:58 AM UTC

  1. identified Oct 12, 2026, 05:13 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.

  2. resolved Oct 16, 2026, 06:58 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 12, 2026 ZING HEALTH - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 2h 8m ZING HEALTH

Started Oct 12, 2026, 05:05 AM UTC· resolved Oct 12, 2026, 07:13 AM UTC

  1. identified Oct 12, 2026, 05:05 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_036 errors.

  2. identified Oct 12, 2026, 05:06 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with invalid response errors.

  3. resolved Oct 12, 2026, 07:13 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 12, 2026 Multiple Payers - SMARTDATASOLUTIONS RP063, MEDSTAR FAMILY CHOICE DISTRICT OF COLUMBIA - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 1h 27m SMARTDATASOLUTIONS RP063, MEDSTAR FAMILY CHOICE DISTRICT OF COLUMBIA

Started Oct 12, 2026, 04:52 AM UTC· resolved Oct 12, 2026, 06:20 AM UTC

  1. identified Oct 12, 2026, 04:52 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with invalid response errors.

  2. resolved Oct 12, 2026, 06:20 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 12, 2026 77078 - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. 2h 15m 77078

Started Oct 12, 2026, 03:57 AM UTC· resolved Oct 12, 2026, 06:12 AM UTC

  1. identified Oct 12, 2026, 03:57 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.

  2. resolved Oct 12, 2026, 06:12 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 12, 2026 BLUE CROSS OF WASHINGTON AND ALASKA (PREMERA) - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 3h 14m BLUE CROSS OF WASHINGTON AND ALASKA (PREMERA)

Started Oct 12, 2026, 03:48 AM UTC· resolved Oct 12, 2026, 07:02 AM UTC

  1. identified Oct 12, 2026, 03:48 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors.

  2. resolved Oct 12, 2026, 07:02 AM UTC

    This incident has been resolved.

Read the full incident report →