Availity incident

CENTENE - Multiple Transactions - Eligibility and Benefits Inquiry transactions are currently unavailable.

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Resolved after 17 minutes, affecting CENPATICO BEHAVIORAL HEALTH and ABSOLUTE TOTAL CARE and 1 more, on October 16, 2026.

identified Oct 16, 2026, 05:12 AM UTC

We are seeing Eligibility and Benefits Inquiry, HCSR Detailed Auth/Referral and Claim Status Inquiry transactions failing with timeout errors.

Started
Oct 16, 2026, 05:12 AM UTC
Resolved
Oct 16, 2026, 05:29 AM UTC
Duration
17m
Detected by Pingoru
Oct 16, 2026, 05:12 AM UTC

Affected components

CENPATICO BEHAVIORAL HEALTHABSOLUTE TOTAL CAREAMBETTERBRIDGEWAY HEALTH SOLUTIONSBUCKEYE COMMUNITY HEALTH PLANCALIFORNIA HEALTH AND WELLNESSCELTICARE HEALTH PLANCENTENECOORDINATED CAREGRANITE STATE HEALTH PLAN

Update timeline

  1. identified Oct 16, 2026, 05:12 AM UTC

    We are seeing Eligibility and Benefits Inquiry, HCSR Detailed Auth/Referral and Claim Status Inquiry transactions failing with timeout errors.

  2. resolved Oct 16, 2026, 05:29 AM UTC

    This incident has been resolved.

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