Availity incident

KEYSTONE FIRST VIP CHOICE - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

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Resolved after 1 hour 13 minutes, affecting KEYSTONE FIRST VIP CHOICE, on October 17, 2026.

identified Oct 17, 2026, 07:41 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.

Started
Oct 17, 2026, 07:39 AM UTC
Resolved
Oct 17, 2026, 08:53 AM UTC
Duration
1h 13m
Detected by Pingoru
Oct 17, 2026, 07:39 AM UTC

Affected components

KEYSTONE FIRST VIP CHOICE

Update timeline

  1. identified Oct 17, 2026, 07:39 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.

  2. identified Oct 17, 2026, 07:41 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.

  3. resolved Oct 17, 2026, 08:53 AM UTC

    This incident has been resolved.

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