Availity incident

IL621 - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

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Resolved after 24 minutes, affecting IL621, on October 16, 2026.

identified Oct 16, 2026, 02:01 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.

Started
Oct 16, 2026, 02:01 AM UTC
Resolved
Oct 16, 2026, 02:26 AM UTC
Duration
24m
Detected by Pingoru
Oct 16, 2026, 02:01 AM UTC

Affected components

IL621

Update timeline

  1. identified Oct 16, 2026, 02:01 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.

  2. resolved Oct 16, 2026, 02:26 AM UTC

    This incident has been resolved.

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