Availity incident
Multiple Payers - AMERIHEALTH CARITAS NORTH CAROLINA, APA02, AMERIHEALTH MERCY HEALTH PLAN, AMERIHEALTH CARITAS VIP CARE PLUS, AMERIHEALTH CARITAS OHIO, AMERIHEALTH CARITAS LOUISIANA (LACARE), AMERIHEALTH CARITAS NORTH CAROLINA, AMERIHEALTH DISTRICT OF...
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Resolved after 21 hours 16 minutes, affecting AMERIHEALTH CARITAS NORTH CAROLINA and APA02 and 1 more, on October 17, 2026.
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
Affected components
AMERIHEALTH CARITAS NORTH CAROLINAAPA02AMERIHEALTH MERCY HEALTH PLANAMERIHEALTH CARITAS VIP CARE PLUSAMERIHEALTH CARITAS OHIOAMERIHEALTH CARITAS LOUISIANA (LACARE)AMERIHEALTH DISTRICT OF COLUMBIA
Update timeline
- identified Oct 17, 2026, 07:07 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
- resolved Oct 18, 2026, 04:24 AM UTC
This incident has been resolved.
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