Availity incident

ZING HEALTH - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

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Resolved after 2 hours 8 minutes, affecting ZING HEALTH, on October 12, 2026.

identified Oct 12, 2026, 05:06 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with invalid response errors.

Started
Oct 12, 2026, 05:05 AM UTC
Resolved
Oct 12, 2026, 07:13 AM UTC
Duration
2h 8m
Detected by Pingoru
Oct 12, 2026, 05:05 AM UTC

Affected components

ZING HEALTH

Update timeline

  1. identified Oct 12, 2026, 05:05 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_036 errors.

  2. identified Oct 12, 2026, 05:06 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with invalid response errors.

  3. resolved Oct 12, 2026, 07:13 AM UTC

    This incident has been resolved.

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