Availity incident

BLUECROSS BLUESHIELD (BCBS) OF HAWAII - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

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Resolved after 4 days 1 hour, affecting BLUECROSS BLUESHIELD (BCBS) OF HAWAII, on October 12, 2026.

identified Oct 12, 2026, 05:13 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.

Started
Oct 12, 2026, 05:13 AM UTC
Resolved
Oct 16, 2026, 06:58 AM UTC
Duration
4d 1h
Detected by Pingoru
Oct 12, 2026, 05:13 AM UTC

Affected components

BLUECROSS BLUESHIELD (BCBS) OF HAWAII

Update timeline

  1. identified Oct 12, 2026, 05:13 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.

  2. resolved Oct 16, 2026, 06:58 AM UTC

    This incident has been resolved.

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