Availity incident

BCRIC - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

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Resolved after 1 hour 55 minutes, affecting BCRIC, on October 17, 2026.

identified Oct 17, 2026, 05:41 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.

Started
Oct 17, 2026, 05:41 AM UTC
Resolved
Oct 17, 2026, 07:36 AM UTC
Duration
1h 55m
Detected by Pingoru
Oct 17, 2026, 05:41 AM UTC

Affected components

BCRIC

Update timeline

  1. identified Oct 17, 2026, 05:41 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.

  2. resolved Oct 17, 2026, 07:36 AM UTC

    This incident has been resolved.

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