Availity Outage History
Availity major outage · 45 active incidents · 99 long-running issues View live status →Pingoru has recorded 1,931 incidents for Availity: 1,898 in the last 12 months and 849 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 190 | 720 of 720 (100%) |
| May 2026 | 309 | 744 of 744 (100%) |
| June 2026 | 276 | 720 of 720 (100%) |
| July 2026 | 256 | 744 of 744 (100%) |
| August 2026 | 308 | 744 of 744 (100%) |
| September 2026 | 236 | 720 of 720 (100%) |
| October 2026 | 287 | 599 of 599 (100%) |
Incidents, newest first
Notice July 7, 2026 HCSC - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unavailable Sunday, July 12th from 8:00:00 PM EDT through 12:00:00 AM EDT Monday, July 13th. 38d 1h BCBSMT, BCBSIL, BCBSNM, BCBSOK and 8 more
Started Jul 07, 2026, 09:42 PM UTC· resolved Aug 14, 2026, 11:12 PM UTC
- scheduled Jul 07, 2026, 09:42 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice July 7, 2026 BCBSMN MEDICAID - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable. 3h 51m BCBSMN MEDICAID
Started Jul 07, 2026, 10:00 AM UTC· resolved Jul 07, 2026, 01:52 PM UTC
- identified Jul 07, 2026, 10:00 AM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with Timeout/Invalid Response Received errors. Customers are receiving AV01/VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jul 07, 2026, 01:52 PM UTC
This incident has been resolved.
Notice July 6, 2026 ARMEDICAID - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. 8h 1m ARMEDICAID
Started Jul 06, 2026, 02:08 PM UTC· resolved Jul 06, 2026, 10:09 PM UTC
- identified Jul 06, 2026, 02:08 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with invalid responses. Customers are receiving VT06_013 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jul 06, 2026, 10:09 PM UTC
This incident has been resolved.
Notice July 6, 2026 BAYCARE SELECT HEALTH PLANS INCORPORATED - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 53m BAYCARE SELECT HEALTH PLANS INCORPORATED
Started Jul 06, 2026, 06:58 AM UTC· resolved Jul 06, 2026, 07:51 AM UTC
- identified Jul 06, 2026, 06:58 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_036 errors. Customers are receiving Invalid 271 Response errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jul 06, 2026, 07:51 AM UTC
This incident has been resolved.
Notice July 6, 2026 HEALTH PLAN OF UPPER OHIO VALLEY - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. 1d 9h HEALTH PLAN OF UPPER OHIO VALLEY
Started Jul 06, 2026, 06:57 AM UTC· resolved Jul 07, 2026, 04:30 PM UTC
- identified Jul 06, 2026, 06:57 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jul 07, 2026, 04:30 PM UTC
This incident has been resolved.
Notice July 6, 2026 Multiple Payers - - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures. 34m
Started Jul 06, 2026, 06:21 AM UTC· resolved Jul 06, 2026, 06:55 AM UTC
- identified Jul 06, 2026, 06:21 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors. Customers are receiving AAA*80 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.
- resolved Jul 06, 2026, 06:55 AM UTC
This incident has been resolved.
Notice July 6, 2026 METROPLUS HEALTH PLAN - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. – METROPLUS HEALTH PLAN
Started Jul 06, 2026, 06:15 AM UTC· resolved Jul 06, 2026, 06:15 AM UTC
- resolved Jul 06, 2026, 06:15 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 7/6/2026, 1:40:00 AM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice July 6, 2026 OTHER BLUE PLANS-PREMERA BLUE CROSS - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures. – OTHER BLUE PLANS-PREMERA BLUE CROSS
Started Jul 06, 2026, 05:27 AM UTC· resolved Jul 06, 2026, 05:27 AM UTC
- resolved Jul 06, 2026, 05:27 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors. Customers are receiving AAA*80 errors. Next Steps and ETA for resolution: As of 6/5/2026, 1:00:00 PM we are seeing successful transactions. We are considering this issue resolved. We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.
Notice July 6, 2026 Multiple Payers - HUMANA, CompBenefits - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. – HUMANA, CompBenefits
Started Jul 06, 2026, 05:22 AM UTC· resolved Jul 06, 2026, 05:22 AM UTC
- resolved Jul 06, 2026, 05:22 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 7/6/2026, 1:03:00 AM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice July 5, 2026 BCBSLA - 270 - Claim Status Inquiry B2B transactions are currently unavailable. 2h 4m BCBSLA
Started Jul 05, 2026, 12:07 AM UTC· resolved Jul 05, 2026, 02:11 AM UTC
- identified Jul 05, 2026, 12:07 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jul 05, 2026, 02:11 AM UTC
This incident has been resolved.
Notice July 4, 2026 Central California Alliance for Hea - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. 2d 1h Central California Alliance for Hea
Started Jul 04, 2026, 05:44 AM UTC· resolved Jul 06, 2026, 07:12 AM UTC
- identified Jul 04, 2026, 05:44 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jul 06, 2026, 07:12 AM UTC
This incident has been resolved.
Notice July 4, 2026 DORADO - Multiple Transactions - Eligibility and Benefits Inquiry transactions are currently unavailable. 2d 10h Santa Clara Family Health Plan, MARYLAND MEDICAID, BOSTON MEDICAL CENTER HEALTHNET PLAN, HEALTH PLAN SAN JOAQUIN and 21 more
Started Jul 04, 2026, 05:16 AM UTC· resolved Jul 06, 2026, 03:28 PM UTC
- identified Jul 04, 2026, 05:16 AM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with VT06_036/AV07 errors. Customers are receiving Gateway errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
- identified Jul 04, 2026, 05:17 AM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with VT06_036/AV07 errors. Customers are receiving Gateway errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
- resolved Jul 06, 2026, 03:28 PM UTC
This incident has been resolved.
Notice July 4, 2026 HFRST - Claim Status Inquiry - Claim Status Inquiry B2B transactions are currently unavailable. 48d 17h HFRST
Started Jul 04, 2026, 05:02 AM UTC· resolved Aug 21, 2026, 10:25 PM UTC
- identified Jul 04, 2026, 05:02 AM UTC
We are seeing Claim Status Inquiry transactions failing with VT05_035 errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
Notice July 4, 2026 Multiple Payers - CAREFIRST BLUECROSS BLUESHIELD, 45282, RIVERSIDE HEALTH MARYLAND, CAREFIRST MEDICARE ADVANTAGE, CAREFIRSTBCBS, BCDCC - Multiple Transactions - We have been notified by the payer CareFirst of a system issue which is affecting their abi... 6d 13h CAREFIRST BLUECROSS BLUESHIELD, 45282, RIVERSIDE HEALTH MARYLAND, CAREFIRST MEDICARE ADVANTAGE and 2 more
Started Jul 04, 2026, 04:56 AM UTC· resolved Jul 10, 2026, 06:27 PM UTC
- identified Jul 04, 2026, 04:56 AM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with AAA*42/Timeout/Invalid Response errors. Customers are receiving AAA*42/AV01/VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- identified Jul 07, 2026, 09:50 AM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with AAA*42/Timeout/Invalid Response errors. Customers are receiving AAA*42/AV01/VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- identified Jul 07, 2026, 10:54 AM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with AAA*42/timeout/timeout errors. Customers are receiving AAA*42/AV01/VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jul 10, 2026, 06:27 PM UTC
This incident has been resolved.
Notice July 4, 2026 BANKERS FIDELITY LIFE INSURANCE COMPANY - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. 9d 4h BANKERS FIDELITY LIFE INSURANCE COMPANY
Started Jul 04, 2026, 04:22 AM UTC· resolved Jul 13, 2026, 09:14 AM UTC
- identified Jul 04, 2026, 04:22 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
- resolved Jul 13, 2026, 09:14 AM UTC
This incident has been resolved.
Notice July 4, 2026 HCSC - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unavailable Sunday, July 12th from 7:00:00 AM EDT through 10:00:00 AM EDT Sunday, July 12th. 41d 22h BCBSMT, BCBSIL, BCBSNM, BCBSOK and 8 more
Started Jul 04, 2026, 01:02 AM UTC· resolved Aug 14, 2026, 11:12 PM UTC
- scheduled Jul 04, 2026, 01:02 AM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice July 4, 2026 HCSC - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unavailable Sunday, July 12th from 9:00:00 PM EDT through 11:59:00 PM EDT Sunday, July 12th. 41d 22h BCBSMT, BCBSIL, BCBSNM, BCBSOK and 8 more
Started Jul 04, 2026, 12:46 AM UTC· resolved Aug 14, 2026, 11:12 PM UTC
- scheduled Jul 04, 2026, 12:46 AM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice July 4, 2026 Multiple Payers - HUMANA, HUMANA, 95092, CAREPLUS - Claim Status Inquiry - Claim Status Inquiry transactions are experiencing intermittent failures. 20d 18h HUMANA, CAREPLUS, 95092
Started Jul 04, 2026, 12:40 AM UTC· resolved Jul 24, 2026, 07:00 PM UTC
- scheduled Jul 04, 2026, 12:40 AM UTC
Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice July 3, 2026 HCSC - Multiple Transactions - HCSR Inpatient Auth and HCSR Outpatient Auth transactions are currently unavailable. – BCBSIL, BCBSTX
Started Jul 03, 2026, 04:22 AM UTC· resolved Jul 03, 2026, 04:22 AM UTC
- resolved Jul 03, 2026, 04:22 AM UTC
We are seeing HCSR Inpatient Auth and HCSR Outpatient Auth transactions failing with AV07 errors. Customers are receiving AV07 errors. Next Steps and ETA for resolution: As of 7/2/2026, 11:49:00 PM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice July 3, 2026 Multiple Payers - HUMANA, HUMANA, 95092, CAREPLUS - Multiple Transactions - Due to scheduled maintenance Professional Claims, Facility Claims and Professional Encounters transactions will be unavailable Friday, July 3rd from 11:00:00 PM EDT through 1:0... 21d 18h HUMANA, CAREPLUS, 95092
Started Jul 03, 2026, 12:51 AM UTC· resolved Jul 24, 2026, 07:00 PM UTC
- scheduled Jul 03, 2026, 12:51 AM UTC
We are seeing Professional Claims, Facility Claims and Professional Encounters transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice July 2, 2026 CENTENE - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are now processing normally. – SUPERIOR HEALTHPLAN, MANAGED HEALTH SERVICES - WI, PEACH STATE HEALTH PLAN, SUNFLOWER STATE HEALTH PLAN and 21 more
Started Jul 02, 2026, 09:46 PM UTC· resolved Jul 02, 2026, 09:46 PM UTC
- resolved Jul 02, 2026, 09:46 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: As of 7/2/2026, 4:05:00 PM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice July 2, 2026 REGENCE - ALL - All transactions are now processing normally. – REGENCE BLUESHIELD OF IDAHO, REGENCE BCBS OF OREGON, REGENCE BLUESHIELD, REGENCE BCBS OF UTAH and 2 more
Started Jul 02, 2026, 10:22 AM UTC· resolved Jul 02, 2026, 10:22 AM UTC
- resolved Jul 02, 2026, 10:22 AM UTC
We are seeing all transactions failing with timeout/timeout errors. Customers are receiving VT05_035/AV01 errors. Next Steps and ETA for resolution: As of 7/2/2026, 3:00:00 AM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice July 2, 2026 Multiple Payers - HIGHMARK BLUE CROSS BLUE SHIELD, HIGHMARK BLUE SHIELD, HIGHMARK BCBS WEST VIRGINIA, HIGHMARK BLUE CROSS BLUE SHIELD DELAWARE, HIGHMARK BLUE CROSS BLUE SHIELD OF WESTERN NEW YORK - 270 - Eligibility and Benefits Inquiry transactions ar... – HIGHMARK BLUE CROSS BLUE SHIELD, HIGHMARK BLUE SHIELD, HIGHMARK BCBS WEST VIRGINIA, HIGHMARK BLUE CROSS BLUE SHIELD DELAWARE and 1 more
Started Jul 02, 2026, 01:25 AM UTC· resolved Jul 02, 2026, 01:25 AM UTC
- resolved Jul 02, 2026, 01:25 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42/AAA*80 errors. Customers are receiving AAA*42/AAA*80 errors. Next Steps and ETA for resolution: As of 7/1/2026, 8:20:00 PM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice July 2, 2026 HCSC - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. – BCBSMT, BCBSIL, BCBSNM, BCBSOK and 8 more
Started Jul 02, 2026, 01:21 AM UTC· resolved Jul 02, 2026, 01:21 AM UTC
- resolved Jul 02, 2026, 01:21 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with Timeout/No Response Received errors. Customers are receiving AV01/VT05_035 errors. Next Steps and ETA for resolution: As of 7/1/2026, 7:40:00 PM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice July 2, 2026 WELLPOINT - Multiple Transactions - Eligibility and Benefits Inquiry, Claim Status Inquiry, Health Care Services Inquiry, HCSR Outpatient Auth and HCSR Inpatient Auth transactions are experiencing intermittent failures. – ANTHEM - MO, ANTHEM - WI, BLUECROSS BLUESHIELD OF GEORGIA, ANTHEM - NV and 30 more
Started Jul 02, 2026, 12:31 AM UTC· resolved Jul 02, 2026, 12:31 AM UTC
- resolved Jul 02, 2026, 12:31 AM UTC
We are seeing Eligibility and Benefits Inquiry, Claim Status Inquiry, Health Care Services Inquiry, HCSR Outpatient Auth and HCSR Inpatient Auth transactions failing with AV07/AAA*42 errors. Customers are receiving AV07/AAA*42 errors. Next Steps and ETA for resolution: As of 7/1/2026, 7:40:00 PM we are seeing successful transactions. We are considering this issue resolved. We received a notice from our trading partner that this payer is experiencing issues. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.