Availity incident

Multiple Payers - - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures.

Resolved after 34 minutes, on July 6, 2026.

identified Jul 06, 2026, 06:21 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors. Customers are receiving AAA*80 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.

Started
Jul 06, 2026, 06:21 AM UTC
Resolved
Jul 06, 2026, 06:55 AM UTC
Duration
34m
Detected by Pingoru
Jul 06, 2026, 06:21 AM UTC

Update timeline

  1. identified Jul 06, 2026, 06:21 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors. Customers are receiving AAA*80 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.

  2. resolved Jul 06, 2026, 06:55 AM UTC

    This incident has been resolved.

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