Availity incident

HFRST - Claim Status Inquiry - Claim Status Inquiry B2B transactions are currently unavailable.

Resolved after 48 days 17 hours, affecting HFRST, on July 4, 2026.

identified Jul 04, 2026, 05:02 AM UTC

We are seeing Claim Status Inquiry transactions failing with VT05_035 errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

Started: Jul 04, 2026, 05:02 AM UTC
Resolved: Aug 21, 2026, 10:25 PM UTC
Duration: 48d 17h
Detected by Pingoru: Jul 04, 2026, 05:02 AM UTC

Affected components

HFRST

Update timeline

identified Jul 04, 2026, 05:02 AM UTC

We are seeing Claim Status Inquiry transactions failing with VT05_035 errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

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