Availity incident
WELLPOINT - Multiple Transactions - Eligibility and Benefits Inquiry, Claim Status Inquiry, Health Care Services Inquiry, HCSR Outpatient Auth and HCSR Inpatient Auth transactions are experiencing intermittent failures.
Resolved on July 2, 2026, affecting ANTHEM - MO and ANTHEM - WI and 1 more.
We are seeing Eligibility and Benefits Inquiry, Claim Status Inquiry, Health Care Services Inquiry, HCSR Outpatient Auth and HCSR Inpatient Auth transactions failing with AV07/AAA*42 errors. Customers are receiving AV07/AAA*42 errors. Next Steps and ETA for resolution: As of 7/1/2026, 7:40:00 PM we are seeing successful transactions. We are considering this issue resolved. We received a notice from our trading partner that this payer is experiencing issues. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Affected components
Update timeline
- resolved Jul 02, 2026, 12:31 AM UTC
We are seeing Eligibility and Benefits Inquiry, Claim Status Inquiry, Health Care Services Inquiry, HCSR Outpatient Auth and HCSR Inpatient Auth transactions failing with AV07/AAA*42 errors. Customers are receiving AV07/AAA*42 errors. Next Steps and ETA for resolution: As of 7/1/2026, 7:40:00 PM we are seeing successful transactions. We are considering this issue resolved. We received a notice from our trading partner that this payer is experiencing issues. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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