Availity incident

Multiple Payers - CAREFIRST BLUECROSS BLUESHIELD, 45282, RIVERSIDE HEALTH MARYLAND, CAREFIRST MEDICARE ADVANTAGE, CAREFIRSTBCBS, BCDCC - Multiple Transactions - We have been notified by the payer CareFirst of a system issue which is affecting their abi...

Resolved after 6 days 13 hours, affecting CAREFIRST BLUECROSS BLUESHIELD and 45282 and 1 more, on July 4, 2026.

identified Jul 07, 2026, 10:54 AM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with AAA*42/timeout/timeout errors. Customers are receiving AAA*42/AV01/VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Started: Jul 04, 2026, 04:56 AM UTC
Resolved: Jul 10, 2026, 06:27 PM UTC
Duration: 6d 13h
Detected by Pingoru: Jul 04, 2026, 04:56 AM UTC

Affected components

CAREFIRST BLUECROSS BLUESHIELD45282RIVERSIDE HEALTH MARYLANDCAREFIRST MEDICARE ADVANTAGECAREFIRSTBCBSBCDCC

Update timeline

identified Jul 04, 2026, 04:56 AM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with AAA*42/Timeout/Invalid Response errors. Customers are receiving AAA*42/AV01/VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
identified Jul 07, 2026, 09:50 AM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with AAA*42/Timeout/Invalid Response errors. Customers are receiving AAA*42/AV01/VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
identified Jul 07, 2026, 10:54 AM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with AAA*42/timeout/timeout errors. Customers are receiving AAA*42/AV01/VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
resolved Jul 10, 2026, 06:27 PM UTC

This incident has been resolved.

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