Availity incident

BCBSMN MEDICAID - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.

Resolved after 3 hours 51 minutes, affecting BCBSMN MEDICAID, on July 7, 2026.

identified Jul 07, 2026, 10:00 AM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with Timeout/Invalid Response Received errors. Customers are receiving AV01/VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Started
Jul 07, 2026, 10:00 AM UTC
Resolved
Jul 07, 2026, 01:52 PM UTC
Duration
3h 51m
Detected by Pingoru
Jul 07, 2026, 10:00 AM UTC

Affected components

BCBSMN MEDICAID

Update timeline

  1. identified Jul 07, 2026, 10:00 AM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with Timeout/Invalid Response Received errors. Customers are receiving AV01/VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Jul 07, 2026, 01:52 PM UTC

    This incident has been resolved.

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