Availity incident
HCSC - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.
Resolved on July 2, 2026, affecting BCBSMT and BCBSIL and 1 more.
We are seeing Eligibility and Benefits Inquiry transactions failing with Timeout/No Response Received errors. Customers are receiving AV01/VT05_035 errors. Next Steps and ETA for resolution: As of 7/1/2026, 7:40:00 PM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Affected components
Update timeline
- resolved Jul 02, 2026, 01:21 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with Timeout/No Response Received errors. Customers are receiving AV01/VT05_035 errors. Next Steps and ETA for resolution: As of 7/1/2026, 7:40:00 PM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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