Availity incident

HEALTH PLAN OF UPPER OHIO VALLEY - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Resolved after 1 day 9 hours, affecting HEALTH PLAN OF UPPER OHIO VALLEY, on July 6, 2026.

identified Jul 06, 2026, 06:57 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Started
Jul 06, 2026, 06:57 AM UTC
Resolved
Jul 07, 2026, 04:30 PM UTC
Duration
1d 9h
Detected by Pingoru
Jul 06, 2026, 06:57 AM UTC

Affected components

HEALTH PLAN OF UPPER OHIO VALLEY

Update timeline

  1. identified Jul 06, 2026, 06:57 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Jul 07, 2026, 04:30 PM UTC

    This incident has been resolved.

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