Vimeo Outage History
Vimeo is up right nowPingoru has recorded 56 incidents for Vimeo: 16 in the last 12 months and 5 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 2 | 2 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 1 | 1 of 720 (0%) |
| July 2026 | 1 | 1 of 744 (0%) |
| August 2026 | 1 | 1 of 744 (0%) |
| September 2026 | 1 | 2 of 720 (0%) |
| October 2026 | 2 | 1 of 591 (0%) |
Incidents, newest first
Minor October 1, 2025 Vimeo Editor Page Intermittently Not Loading 19h 55m Website, Editor, Interactive
Started Oct 01, 2025, 10:02 PM UTC· resolved Oct 02, 2025, 05:58 PM UTC
- identified Oct 01, 2025, 10:02 PM UTC
https://vimeo.com/create/edit is intermittently not loading.
- investigating Oct 02, 2025, 12:51 AM UTC
We are continuing to investigate this issue.
- investigating Oct 02, 2025, 02:09 AM UTC
We are continuing to investigate this issue.
- monitoring Oct 02, 2025, 12:57 PM UTC
We've deployed a fix that has dramatically reduced the rate of errors, and we're continuing to monitor for progress. Thanks for your continued patience.
- monitoring Oct 02, 2025, 01:01 PM UTC
We are continuing to monitor for any further issues.
- resolved Oct 02, 2025, 05:58 PM UTC
This incident is now fully resolved.
Minor September 23, 2025 Creating and editing videos failing to find previous uploads 1d 18h Create, Editor
Started Sep 23, 2025, 01:32 AM UTC· resolved Sep 24, 2025, 08:23 PM UTC
- investigating Sep 23, 2025, 01:32 AM UTC
We are currently investigating an issue where video and image uploads are failing to load when creating and editing videos on the web. Mobile is unaffected.
- investigating Sep 23, 2025, 01:01 PM UTC
Thanks for your patience while we continue to investigate this issue. To clarify, both web and mobile are affected by this issue, contrary to the initial report. Notably, this only affects media assets when creating and editing videos. General site uploads are not impacted.
- resolved Sep 24, 2025, 08:23 PM UTC
This incident has been resolved, and prior uploads are now visible when creating and editing videos. Our sincere apologies for the delay.
Minor September 22, 2025 Degraded Video Analytics data freshness 23d 1h VOD Analytics
Started Sep 22, 2025, 01:38 PM UTC· resolved Oct 15, 2025, 03:21 PM UTC
- investigating Sep 22, 2025, 01:38 PM UTC
We are currently investigating this issue.
- investigating Sep 22, 2025, 01:48 PM UTC
Current Status: detected Current Action: We have identified a delay in processing non-live video analytics. No data has been lost, and all analytics will be fully updated once processing completes.
- investigating Sep 26, 2025, 02:37 PM UTC
Processing of all new video analytics data has been restored as of September 24th, 12:00 PM EDT. We are now processing the backlog of data from September 18th to September 24th. All data is safe and will be made available once the backlog is cleared.
- resolved Oct 15, 2025, 03:21 PM UTC
This incident has been resolved.
Minor September 9, 2025 Thumbnails failing to load 10m
Started Sep 09, 2025, 10:49 PM UTC· resolved Sep 09, 2025, 11:00 PM UTC
- identified Sep 09, 2025, 10:49 PM UTC
The issue has been identified and a fix is being implemented.
- identified Sep 09, 2025, 10:51 PM UTC
Thumbnails on player embeds are currently failing to load but should recover shortly.
- identified Sep 09, 2025, 10:58 PM UTC
Thumbnails are loading again.
- resolved Sep 09, 2025, 11:00 PM UTC
This incident has been resolved.
Major September 9, 2025 Some users are experiencing quota failures when uploading 3h
Started Sep 09, 2025, 05:36 PM UTC· resolved Sep 09, 2025, 08:36 PM UTC
- investigating Sep 09, 2025, 05:36 PM UTC
We are currently investigating this issue.
- identified Sep 09, 2025, 05:49 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 09, 2025, 05:51 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 09, 2025, 08:36 PM UTC
This incident has been resolved.
Major September 5, 2025 Classic Interactive Downtime 4d 17h
Started Sep 05, 2025, 12:35 PM UTC· resolved Sep 10, 2025, 06:27 AM UTC
- investigating Sep 05, 2025, 12:35 PM UTC
We are currently investigating this issue.
- investigating Sep 05, 2025, 12:37 PM UTC
Interactive Editor (Classic) is down
- identified Sep 05, 2025, 02:24 PM UTC
The issue has been identified and a fix is being implemented.
- identified Sep 05, 2025, 02:49 PM UTC
We are continuing to work on a fix for this issue.
- identified Sep 05, 2025, 03:11 PM UTC
We are continuing to work on a fix for this issue.
- identified Sep 05, 2025, 04:37 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Sep 08, 2025, 07:43 AM UTC
The fix has been implemented, and Interactive Editor (Classic) is now available in 93% of geographic locations. For the remaining locations, it may take up to 72 hours for DNS changes to propagate. As a workaround, it's possible to use Interactive Editor (Classic) in these regions through a VPN.
- resolved Sep 10, 2025, 06:27 AM UTC
This incident has been resolved.
Critical September 4, 2025 Homepage is not loading 6m Website
Started Sep 04, 2025, 02:22 PM UTC· resolved Sep 04, 2025, 02:29 PM UTC
- investigating Sep 04, 2025, 02:22 PM UTC
We are currently investigating this issue.
- investigating Sep 04, 2025, 02:24 PM UTC
Current Status: detected Current Action: Vimeo.com homepage and login are having issues loading
- identified Sep 04, 2025, 02:27 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Sep 04, 2025, 02:29 PM UTC
Current Status: mitigated Current Action: The issue with the homepage and login not loading has been resolved.
- postmortem Sep 11, 2025, 01:35 PM UTC
# **What happened** On September 4, between approximately 10:00 AM and 11:00 AM EDT, some Vimeo users experienced partially rendered pages across the site. Affected pages displayed the top menu bar but were missing portions of the expected page content. # **What caused it** During a site update, some required files weren’t uploaded correctly. # **How we responded** We received internal notification of the issue almost as it occurred and began investigating immediately. We quickly confirmed the outage and reverted to a prior stable version of Vimeo. This restored all affected pages within one hour. We then investigated the root cause and implemented a permanent fix by roughly 1:30 PM. # **What we’re doing to prevent a recurrence** We changed the order in which Vimeo source code is uploaded and checked so that lagging updates won’t cause similar outages in the future.
Critical August 27, 2025 Live events not loading 1h 39m
Started Aug 27, 2025, 02:09 AM UTC· resolved Aug 27, 2025, 03:49 AM UTC
- investigating Aug 27, 2025, 02:09 AM UTC
We are currently investigating this issue.
- identified Aug 27, 2025, 02:46 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Aug 27, 2025, 03:49 AM UTC
This incident has been resolved.
Minor August 19, 2025 Showcases are showing "this is private" warning unexpectedly. 41m Website
Started Aug 19, 2025, 09:40 PM UTC· resolved Aug 19, 2025, 10:22 PM UTC
- investigating Aug 19, 2025, 09:40 PM UTC
We are currently investigating this issue.
- investigating Aug 19, 2025, 09:41 PM UTC
Some users are experiencing authorization errors with Showcases that should be publicly available. We're currently investigating...
- identified Aug 19, 2025, 09:54 PM UTC
We've identified the issue and deployed a fix.
- resolved Aug 19, 2025, 10:22 PM UTC
Showcases are now fully operational.
Critical August 19, 2025 China delivery domains under videoji.cn are down 13m
Started Aug 19, 2025, 05:46 PM UTC· resolved Aug 19, 2025, 06:00 PM UTC
- investigating Aug 19, 2025, 05:46 PM UTC
We are currently investigating this issue.
- identified Aug 19, 2025, 05:55 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Aug 19, 2025, 06:00 PM UTC
This incident has been resolved.
- postmortem Aug 19, 2025, 09:27 PM UTC
# **What happened** On August 19, between approximately 12:45 PM and 2:00 PM EDT, Vimeo Enterprise customers were unable to access their video libraries or play videos through our China delivery solution. # **What caused it** Our third-party hosting provider experienced an outage that disrupted data access between Mainland China and other regions. # **How we responded** Our internal monitoring systems brought this issue to our attention. We began investigating it immediately, determined that the cause was external, and confirmed the outage with our provider once their ability to provide status updates was restored. # **What we’re doing to prevent a recurrence** While outages caused by external infrastructure are outside our direct control, we’re improving our monitoring to include a continuous health check on the provider’s service, so that we know from the outset whether the outage is external.
Notice August 14, 2025 TEST - Tutorial Incident 1m
Started Aug 14, 2025, 08:01 PM UTC· resolved Aug 14, 2025, 08:02 PM UTC
- investigating Aug 14, 2025, 08:01 PM UTC
We are currently investigating this issue.
- investigating Aug 14, 2025, 08:02 PM UTC
Integration test incident
- resolved Aug 14, 2025, 08:02 PM UTC
Integration test is complete
Major August 13, 2025 Vimeo OnDemand pages with Custom Domains Failing 16m Website
Started Aug 13, 2025, 10:14 PM UTC· resolved Aug 13, 2025, 10:30 PM UTC
- identified Aug 13, 2025, 10:14 PM UTC
Some Vimeo OnDemand pages that use custom domains are currently failing. We've identified the issue and are deploying a fix.
- monitoring Aug 13, 2025, 10:27 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 13, 2025, 10:30 PM UTC
This incident has been resolved.
Critical July 31, 2025 Vimeo.com is not accessible for logged out users 3h 26m Website
Started Jul 31, 2025, 05:16 AM UTC· resolved Jul 31, 2025, 08:43 AM UTC
- investigating Jul 31, 2025, 05:16 AM UTC
We have identified the issue and working on a fix.
- identified Jul 31, 2025, 06:07 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 31, 2025, 07:23 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 31, 2025, 08:43 AM UTC
This incident has been resolved.
- postmortem Aug 08, 2025, 08:34 PM UTC
# **What happened** On July 31, between approximately 12:30 AM and 2:00 AM EDT, some logged-out Vimeo users encountered an issue when visiting the Vimeo home page. Instead of the expected content, impacted users received a blank screen with a brief error message. # **What caused it** Corrupted memory on the server side caused some isolated web server processes to fail. As a result, requests for the logged-out Vimeo home page that relied on these processes resulted in the error message. # **How we responded** We became aware of the outage within 30 minutes of the initial event and immediately began investigating. Once we confirmed the issue, we applied a manual fix to restore normal functionality. # **What we’re doing to prevent a recurrence** We’re improving our internal reporting to alert us to similar conditions sooner. We’re also making sure that future errors of this type generate our standard HTTP 500 error page instead of a blank screen with a technical readout.
Minor July 26, 2025 Some Videos Are Stuck Processing/Optimizing 6h 57m Upload
Started Jul 26, 2025, 03:51 PM UTC· resolved Jul 26, 2025, 10:48 PM UTC
- monitoring Jul 26, 2025, 03:51 PM UTC
From 4:12am EDT to 11:42 am EDT some uploads might have gotten stuck in processing/optimizing. Engineers are currently recovering those videos, but the system is back to normal at this time.
- monitoring Jul 26, 2025, 07:48 PM UTC
Vimeo Engineers continue to work on recovering uploads that are stuck optimizing from an earlier partial outage.
- resolved Jul 26, 2025, 10:48 PM UTC
Videos have been recovered from the affected time range. Systems to continue to operate normally.
Minor July 22, 2025 Some users in Pakistan are unable to connect to vimeo.com 6d 21h Website, On-Site Player, Embedded Player
Started Jul 22, 2025, 10:46 AM UTC· resolved Jul 29, 2025, 08:46 AM UTC
- investigating Jul 25, 2025, 10:12 AM UTC
We are currently investigating this issue.
- investigating Jul 25, 2025, 10:13 AM UTC
We are continuing to investigate this issue.
- resolved Jul 29, 2025, 08:46 AM UTC
This incident has been resolved.
Minor July 19, 2025 Delays in Processing Uploads 5h 40m Upload
Started Jul 19, 2025, 04:19 PM UTC· resolved Jul 19, 2025, 10:00 PM UTC
- investigating Jul 19, 2025, 04:19 PM UTC
We are currently investigating an issue with processing uploads.
- monitoring Jul 19, 2025, 04:28 PM UTC
We have implemented a fix, though any uploads between 2:56 EDT and 12:21 EDT that are still processing may take additional time to recover.
- investigating Jul 19, 2025, 05:20 PM UTC
We're investigating an issue where uploads are delayed.
- monitoring Jul 19, 2025, 05:24 PM UTC
Upload processing has been restored but there are some residual delays while we process the backlog.
- monitoring Jul 19, 2025, 05:52 PM UTC
Impacted uploads from earlier have completed processing but are resulting in a player error as we continue to recover those.
- monitoring Jul 19, 2025, 08:24 PM UTC
Our team continues to work on recovering some videos that were uploaded between 2:56 EDT and 12:21 EDT that are experiencing a playback error. New Uploads after that period are unaffected.
- resolved Jul 19, 2025, 10:00 PM UTC
We have recovered the affected videos and systems are operating normally.
Minor July 18, 2025 Increased Upload Failure Rates 3h 4m Upload
Started Jul 18, 2025, 03:41 PM UTC· resolved Jul 18, 2025, 06:46 PM UTC
- investigating Jul 18, 2025, 03:41 PM UTC
We are currently investigating an issue with increase upload failure rates.
- identified Jul 18, 2025, 04:07 PM UTC
An underlying issue with our cloud provider has been identified. We have directed resources away from the affected region to compensate, but error rates may continue to be slightly elevated from normal.
- identified Jul 18, 2025, 04:33 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Jul 18, 2025, 06:26 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 18, 2025, 06:46 PM UTC
This incident has been resolved.
Major July 15, 2025 New uploads not transitioning to playable 4h 41m On-Site Player, Embedded Player, Upload, Create and 1 more
Started Jul 15, 2025, 06:06 PM UTC· resolved Jul 15, 2025, 10:47 PM UTC
- monitoring Jul 15, 2025, 06:06 PM UTC
Some uploads created between 10:55 and 13:55 ET are experiencing delays transitioning to playable status. New uploads are processing normally. Recovery is in-progress for affected uploads; no data loss is expected.
- resolved Jul 15, 2025, 10:47 PM UTC
This incident has been resolved. Recovery is complete for affected uploads.
- postmortem Jul 30, 2025, 04:57 PM UTC
# **What happened** On July 15, between approximately 11:00 AM and 2:00 PM EDT, some Vimeo users who uploaded videos experienced delays in playback. # **What caused it** A recent update introduced a bug into the video processing pipeline that prevented some processed videos from being marked as playable. As a result, affected videos appeared to be stuck in the optimization phase. # **How we responded** We promptly identified the bug, rolled back the changes, and deployed a script to mark the affected videos as playable. By 7:00 PM EDT, all impacted videos had been fixed. # **What we’re doing to prevent a recurrence** We’re reviewing our internal testing and monitoring policies to make bugs like the one that caused the incident easier to detect and harder to introduce in the first place.
Major June 27, 2025 Problems Joining Vimeo 1h 23m Website
Started Jun 27, 2025, 09:16 PM UTC· resolved Jun 27, 2025, 10:40 PM UTC
- investigating Jun 27, 2025, 09:16 PM UTC
We are investigating an issue preventing new users from joining Vimeo. Existing users, uploads, and playback are unaffected.
- identified Jun 27, 2025, 09:38 PM UTC
We've identified the issue and are working on a fix.
- monitoring Jun 27, 2025, 10:24 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 27, 2025, 10:40 PM UTC
This incident has been resolved.
Minor June 13, 2025 Processing Delays 7h 17m Upload, Create
Started Jun 13, 2025, 03:42 PM UTC· resolved Jun 13, 2025, 10:59 PM UTC
- investigating Jun 13, 2025, 03:42 PM UTC
We are currently investigating an issue with video processing and creation delays in a single region.
- identified Jun 13, 2025, 04:45 PM UTC
We have identified the issue. New uploads will be processed immediately, however, some delays still exist for videos uploaded within the last hour. That backlog is currently being worked on.
- identified Jun 13, 2025, 07:25 PM UTC
We are still progressing through the final steps of the backlog recovery.
- resolved Jun 13, 2025, 10:59 PM UTC
Upload and video processing are performing normally.
Notice June 13, 2025 AI translations and Highlights are down 2h 35m
Started Jun 13, 2025, 09:44 AM UTC· resolved Jun 13, 2025, 12:19 PM UTC
- identified Jun 13, 2025, 09:44 AM UTC
AI translations and highlights services are not working for all users. We have identified the problem and are working towards a resolutions.
- resolved Jun 13, 2025, 12:19 PM UTC
This incident has been resolved.
Critical June 12, 2025 Degraded Service 3h 46m Website, On-Site Player, Embedded Player, Upload and 2 more
Started Jun 12, 2025, 06:20 PM UTC· resolved Jun 12, 2025, 10:07 PM UTC
- investigating Jun 12, 2025, 06:20 PM UTC
We are currently investigating an issue with degraded service across various parts of Vimeo.
- investigating Jun 12, 2025, 06:21 PM UTC
We are continuing to investigate this issue.
- investigating Jun 12, 2025, 06:26 PM UTC
We are continuing to investigate this issue.
- investigating Jun 12, 2025, 06:38 PM UTC
We are continuing to investigate this issue.
- investigating Jun 12, 2025, 06:51 PM UTC
We can confirm that vimeo.com, mobile, and playback are broadly affected.
- identified Jun 12, 2025, 07:17 PM UTC
We're starting to see recovery across the platform.
- monitoring Jun 12, 2025, 08:23 PM UTC
Our systems continue to recover with most being completely operational. Live Streaming may still encounter issues with archiving once the stream concludes. Additionally, uploads and video processing may be delayed as the system processes the backlog.
- monitoring Jun 12, 2025, 09:06 PM UTC
New live streams from this point forward should be fully operational while archives for previous streams may require extended recovery time. Upload and video processing continues to make progress though there is still a backlog of work causing some delays.
- resolved Jun 12, 2025, 10:07 PM UTC
The upload and video processing backlog has been handled. There is still a very small percentage of jobs that need some intervention to retry which will be progressing over the coming hours. Aside from that, all systems are performing within normal parameters.
- postmortem Jun 20, 2025, 03:40 PM UTC
On June 12, from approximately 2:00 PM to 3:15 PM EDT, a widespread outage at our cloud provider caused most Vimeo services to become temporarily unavailable. During this time, Vimeo users received generic error messages when attempting to access core aspects of the service, including upload, playback, transcoding, API, analytics, and live streaming. Vimeo service was restored when our cloud provider resolved the issue, although residual effects continued until 4:30 PM EDT while our systems worked through large backlogs in the transcoding pipeline. As a result of this outage, our engineering leadership is reviewing our plan for multilevel cloud failure to improve recovery time in the future.
Major June 11, 2025 VideoJi.cn Assets Not Loading 2h 31m Website
Started Jun 11, 2025, 01:02 PM UTC· resolved Jun 11, 2025, 03:33 PM UTC
- investigating Jun 11, 2025, 01:02 PM UTC
We are investigating an issue where assets for videoji.cn domains are not loading properly.
- monitoring Jun 11, 2025, 02:54 PM UTC
A fix has been implemented and we're monitoring the results.
- resolved Jun 11, 2025, 03:33 PM UTC
This incident has been resolved.
Critical June 7, 2025 Vimeo site is down 4h 5m Website
Started Jun 07, 2025, 06:21 AM UTC· resolved Jun 07, 2025, 10:26 AM UTC
- investigating Jun 07, 2025, 06:21 AM UTC
We are currently investigating this issue.
- investigating Jun 07, 2025, 06:24 AM UTC
Logged in users are not able to access Vimeo site including Vimeo support contact form. Site is accessible for logged out users and on mobile apps.
- identified Jun 07, 2025, 10:01 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 07, 2025, 10:12 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 07, 2025, 10:26 AM UTC
This incident has been resolved.
- postmortem Jun 20, 2025, 03:36 PM UTC
On June 7, between approximately 1:00 AM and 6:00 AM EDT, Vimeo was inaccessible to some logged-in users due to failing requests to a crucial service. API requests might have returned HTTP status code 500 during this time. We determined that the characteristics of a critical database significantly delayed requests to the service and ultimately overwhelmed the Vimeo application. Once we scaled up the affected database, logged-in access was restored.
Minor June 2, 2025 Increased Error Rates 2h 32m Website, API
Started Jun 02, 2025, 02:55 PM UTC· resolved Jun 02, 2025, 05:28 PM UTC
- investigating Jun 02, 2025, 02:55 PM UTC
We are currently investigating an issue with increased error rates on vimeo.com
- identified Jun 02, 2025, 04:08 PM UTC
We have identified the issue and are deploying mitigating measures.
- monitoring Jun 02, 2025, 04:14 PM UTC
Mitigating measures have been successful. We will continue to monitor.
- monitoring Jun 02, 2025, 04:22 PM UTC
Error rates have returned to normal levels, but there are some delays related to video and transcript processing which will be alleviated shortly as those systems catch up.
- resolved Jun 02, 2025, 05:28 PM UTC
This incident has been resolved. All systems have returned to normal status.