Vimeo incident

Processing Delays

Resolved after 7 hours 17 minutes, affecting Upload and Create, on June 13, 2025.

identified Jun 13, 2025, 07:25 PM UTC

We are still progressing through the final steps of the backlog recovery.

Started
Jun 13, 2025, 03:42 PM UTC
Resolved
Jun 13, 2025, 10:59 PM UTC
Duration
7h 17m
Detected by Pingoru
Jun 13, 2025, 03:42 PM UTC

Affected components

UploadCreate

Update timeline

  1. investigating Jun 13, 2025, 03:42 PM UTC

    We are currently investigating an issue with video processing and creation delays in a single region.

  2. identified Jun 13, 2025, 04:45 PM UTC

    We have identified the issue. New uploads will be processed immediately, however, some delays still exist for videos uploaded within the last hour. That backlog is currently being worked on.

  3. identified Jun 13, 2025, 07:25 PM UTC

    We are still progressing through the final steps of the backlog recovery.

  4. resolved Jun 13, 2025, 10:59 PM UTC

    Upload and video processing are performing normally.

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