Resolved after 6 minutes, affecting Website, on September 4, 2025.
# **What happened** On September 4, between approximately 10:00 AM and 11:00 AM EDT, some Vimeo users experienced partially rendered pages across the site. Affected pages displayed the top menu bar but were missing portions of the expected page content. # **What caused it** During a site update, some required files weren’t uploaded correctly. # **How we responded** We received internal notification of the issue almost as it occurred and began investigating immediately. We quickly confirmed the outage and reverted to a prior stable version of Vimeo. This restored all affected pages within one hour. We then investigated the root cause and implemented a permanent fix by roughly 1:30 PM. # **What we’re doing to prevent a recurrence** We changed the order in which Vimeo source code is uploaded and checked so that lagging updates won’t cause similar outages in the future.
Affected components
Update timeline
- investigating Sep 04, 2025, 02:22 PM UTC
We are currently investigating this issue.
- investigating Sep 04, 2025, 02:24 PM UTC
Current Status: detected Current Action: Vimeo.com homepage and login are having issues loading
- identified Sep 04, 2025, 02:27 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Sep 04, 2025, 02:29 PM UTC
Current Status: mitigated Current Action: The issue with the homepage and login not loading has been resolved.
- postmortem Sep 11, 2025, 01:35 PM UTC
# **What happened** On September 4, between approximately 10:00 AM and 11:00 AM EDT, some Vimeo users experienced partially rendered pages across the site. Affected pages displayed the top menu bar but were missing portions of the expected page content. # **What caused it** During a site update, some required files weren’t uploaded correctly. # **How we responded** We received internal notification of the issue almost as it occurred and began investigating immediately. We quickly confirmed the outage and reverted to a prior stable version of Vimeo. This restored all affected pages within one hour. We then investigated the root cause and implemented a permanent fix by roughly 1:30 PM. # **What we’re doing to prevent a recurrence** We changed the order in which Vimeo source code is uploaded and checked so that lagging updates won’t cause similar outages in the future.
Your product runs on more than Vimeo
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services