Vimeo incident

Increased Upload Failure Rates

Resolved after 3 hours 4 minutes, affecting Upload, on July 18, 2025.

monitoring Jul 18, 2025, 06:26 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jul 18, 2025, 03:41 PM UTC
Resolved
Jul 18, 2025, 06:46 PM UTC
Duration
3h 4m
Detected by Pingoru
Jul 18, 2025, 03:41 PM UTC

Affected components

Upload

Update timeline

  1. investigating Jul 18, 2025, 03:41 PM UTC

    We are currently investigating an issue with increase upload failure rates.

  2. identified Jul 18, 2025, 04:07 PM UTC

    An underlying issue with our cloud provider has been identified. We have directed resources away from the affected region to compensate, but error rates may continue to be slightly elevated from normal.

  3. identified Jul 18, 2025, 04:33 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Jul 18, 2025, 06:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jul 18, 2025, 06:46 PM UTC

    This incident has been resolved.

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