Resolved after 4 days 17 hours, on September 5, 2025.
The fix has been implemented, and Interactive Editor (Classic) is now available in 93% of geographic locations. For the remaining locations, it may take up to 72 hours for DNS changes to propagate. As a workaround, it's possible to use Interactive Editor (Classic) in these regions through a VPN.
Update timeline
- investigating Sep 05, 2025, 12:35 PM UTC
We are currently investigating this issue.
- investigating Sep 05, 2025, 12:37 PM UTC
Interactive Editor (Classic) is down
- identified Sep 05, 2025, 02:24 PM UTC
The issue has been identified and a fix is being implemented.
- identified Sep 05, 2025, 02:49 PM UTC
We are continuing to work on a fix for this issue.
- identified Sep 05, 2025, 03:11 PM UTC
We are continuing to work on a fix for this issue.
- identified Sep 05, 2025, 04:37 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Sep 08, 2025, 07:43 AM UTC
The fix has been implemented, and Interactive Editor (Classic) is now available in 93% of geographic locations. For the remaining locations, it may take up to 72 hours for DNS changes to propagate. As a workaround, it's possible to use Interactive Editor (Classic) in these regions through a VPN.
- resolved Sep 10, 2025, 06:27 AM UTC
This incident has been resolved.
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