Nintex Outage History
Nintex is up right nowPingoru has recorded 29 incidents for Nintex: 29 in the last 12 months and 16 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 1 | 31 of 720 (4%) |
| May 2026 | 6 | 200 of 744 (27%) |
| June 2026 | 1 | 64 of 720 (9%) |
| July 2026 | 7 | 200 of 744 (27%) |
| August 2026 | 5 | 118 of 744 (16%) |
| September 2026 | 2 | 118 of 720 (16%) |
| October 2026 | 7 | 448 of 554 (81%) |
Incidents, newest first
Major October 22, 2026 Exchange Online GCC High FedRamp – Exchange Online Connector is not working in FedRAMP PRD 12h 6m Nintex Automation Cloud, Nintex Automation Cloud (Nintex Automation Cloud — US Government)
Started Oct 22, 2026, 02:51 PM UTC· resolved Oct 23, 2026, 02:58 AM UTC
- investigating Oct 22, 2026, 02:51 PM UTC
We have identified the issue which may cause customers to experience issues using Exchange Online Connector in the FedRamp. This is impacting the following functionality: * Exchange Online GCC High The engineering team is working to address this issue as quickly as possible and will issue an update as more information is available.
- identified Oct 22, 2026, 06:03 PM UTC
Our investigation has identified that the issue is related to insufficient compute resources.
- monitoring Oct 22, 2026, 06:13 PM UTC
The service has been successfully redeployed and email sending has been restored. The engineering team will continue to monitor it to make sure it stays stable.
Minor October 13, 2026 SharePoint list items not triggering NAC workflow instances 1d 2h Nintex Automation Cloud, Nintex Automation Cloud (Nintex Automation Cloud — US Government), Nintex Analytics (Nintex Analytics — United Kingdom), Nintex Process Manager - Production (Nintex Process Manager - Production — Canada) and 4 more
Started Oct 13, 2026, 04:15 AM UTC· resolved Oct 14, 2026, 06:24 AM UTC
- investigating Oct 13, 2026, 04:15 AM UTC
We are currently experiencing an issue that may impact customers using SharePoint start events. Our engineering team is working to identify the root cause and implement a solution. Customers may intermittently experience SharePoint list item changes failing to trigger NAC workflow instances. We will issue an update as more information becomes available.
- identified Oct 13, 2026, 06:57 AM UTC
We have identified an issue that may cause customers to experience issues triggering workflows from SharePoint. This is impacting the following functionality: - SharePoint-triggered workflows — changes to SharePoint list items are intermittently failing to start NAC workflow instances, so affected workflows may not run or may be delayed. The engineering team is working to address this issue as quickly as possible and will issue an update as more information is available.
- monitoring Oct 13, 2026, 01:33 PM UTC
The engineering team has applied changes to address an intermittent issue where workflow instances were not triggered following SharePoint list item changes. Our monitoring and telemetry indicate that the service has recovered. We will continue monitoring to ensure workflow triggering from SharePoint list item changes is operating as expected.
Minor October 12, 2026 SharePoint Online action 1d Nintex Automation Cloud, Nintex Process Manager - Production (Nintex Process Manager - Production — Canada), Nintex K2 Trust (Nintex K2 Trust — Australia), Nintex K2 Trust (Nintex K2 Trust — Europe) and 1 more
Started Oct 12, 2026, 03:34 AM UTC· resolved Oct 13, 2026, 04:06 AM UTC
- investigating Oct 12, 2026, 03:34 AM UTC
We are aware of an issue with updating items in SharePoint Online and are currently investigating.
- monitoring Oct 12, 2026, 12:01 PM UTC
The engineering team has applied changes to address the issue causing a subset of customers to experience failures when updating items using Nintex SharePoint Online actions. Our monitoring and telemetry indicate the service is recovering. The engineering team will continue to monitor to confirm that Nintex SharePoint Online actions are operating as expected.
Minor October 12, 2026 Nintex List Forms for SharePoint Online 11d 4h Nintex Analytics (Nintex Analytics — Japan), Nintex K2 Trust (Nintex K2 Trust — Australia), Nintex K2 Trust (Nintex K2 Trust — Europe), Nintex K2 Trust (Nintex K2 Trust — United States) and 1 more
Started Oct 12, 2026, 01:07 AM UTC· resolved Oct 23, 2026, 05:27 AM UTC
- investigating Oct 12, 2026, 01:07 AM UTC
We have made aware of an issue where Nintex List Forms for SharePoint Online is unable to load. This issue is currently under investigation.
- investigating Oct 12, 2026, 01:09 AM UTC
We have made aware of an issue where Nintex List Forms for SharePoint Online is unable to load. This issue is currently under investigation.
- identified Oct 12, 2026, 03:48 AM UTC
We have made aware of an issue where Nintex List Forms for SharePoint Online is unable to load for a small subset of customers. Our investigation has identified that the issue is related to a redirection failure within the affected SharePoint tenants. Customers experiencing this issue are advised to raise a support ticket to Microsoft for further investigation. Our engineering team will continue monitoring.
- monitoring Oct 16, 2026, 02:07 PM UTC
Microsoft has completed the deployment of the fix for Microsoft incident SP1503038, “Users may be unable to view or modify custom forms in SharePoint Online,” across all affected environments and confirmed that the service was restored as of 15 October 2026 at 3:00 AM AEDT. If you continue to experience such issues, please contact Microsoft for further update and investigation. Meanwhile, our Nintex engineering team will continue monitoring.
Minor October 8, 2026 Nintex Automation Cloud Forms - Data Lookups are failing to load (Sharepoint Online and Azure SQL) 6h 24m Nintex Automation Cloud, Nintex K2 Trust (Nintex K2 Trust — United States)
Started Oct 08, 2026, 07:18 PM UTC· resolved Oct 09, 2026, 01:43 AM UTC
- investigating Oct 08, 2026, 07:18 PM UTC
We have been made aware of an issue where Data Lookups in NAC Forms are failing to load (Sharepoint Online and Azure SQL). This issue is currently under investigation.
- monitoring Oct 08, 2026, 09:16 PM UTC
The problem has been identified and fixed and we are actively monitoring to ensure system stability.
Minor October 8, 2026 Process Manager – Reporting API Errors 7h 55m Nintex Process Manager - Production, Nintex Process Manager - Production (Nintex Process Manager - Production — Australasia)
Started Oct 08, 2026, 06:13 AM UTC· resolved Oct 08, 2026, 02:08 PM UTC
- investigating Oct 08, 2026, 06:13 AM UTC
We are currently investigating an issue affecting API token management and Reporting errors in Process Manager. Users may experience errors when using Reporting API. Our team is actively working to identify the root cause and restore normal functionality.
- identified Oct 08, 2026, 07:46 AM UTC
Issue identified, resolution is in progress.
- monitoring Oct 08, 2026, 11:55 AM UTC
This issue has been resolved. Process Manager Reporting should now operate as normal. The team will continue to monitor.
Major October 1, 2026 Process Manager Service Disruption 6d 21h Nintex Process Manager - Production, Nintex Process Manager - Production (Nintex Process Manager - Production — Canada), Nintex Process Manager - Production (Nintex Process Manager - Production — Australasia), Nintex Process Manager - Production (Nintex Process Manager - Production — United Arab Emirates) and 2 more
Started Oct 01, 2026, 09:06 AM UTC· resolved Oct 08, 2026, 06:14 AM UTC
- investigating Oct 01, 2026, 09:06 AM UTC
Engineers are currently investigating a widespread issue with accessing Process Manager.
- monitoring Oct 01, 2026, 10:12 AM UTC
This issue has been resolved. Process Manager should now operate as normal. The team will continue to monitor.
Major September 16, 2026 DocGen for Salesforce failures due to Salesforce's API outage 9h 38m Nintex DocGen for Salesforce, Nintex K2 Trust (Nintex K2 Trust — Australia), Nintex K2 Trust (Nintex K2 Trust — Europe), Nintex K2 Trust (Nintex K2 Trust — United States)
Started Sep 16, 2026, 10:44 AM UTC· resolved Sep 16, 2026, 08:22 PM UTC
- investigating Sep 16, 2026, 10:44 AM UTC
Salesforce services are experiencing a disruption, which is causing document generation requests to fail. Our engineers are actively monitoring the Salesforce incident and tracking updates here: https://status.salesforce.com/incidents/20004433
- identified Sep 16, 2026, 10:59 AM UTC
Our investigation indicates that document generation failures are being caused by timeout errors returned from Salesforce due to an ongoing Salesforce API outage. We are tracking the Salesforce incident here: https://status.salesforce.com/incidents/20004433
Minor September 10, 2026 User management page not loading users 3d 11h Nintex Automation Cloud, Nintex Analytics (Nintex Analytics — United Kingdom), Nintex Process Manager - Production (Nintex Process Manager - Production — Canada), Nintex K2 Trust (Nintex K2 Trust — Australia) and 2 more
Started Sep 10, 2026, 03:36 PM UTC· resolved Sep 14, 2026, 03:27 AM UTC
- investigating Sep 10, 2026, 03:36 PM UTC
We are currently investigating a problem affecting the user management page not loading users caused by the SCIM endpoint.
- monitoring Sep 10, 2026, 04:04 PM UTC
The problem has been identified and fixed and we are actively monitoring to ensure system stability.
Minor August 28, 2026 Workflow action execution issue 4d 17h Nintex Automation Cloud, Nintex K2 Trust (Nintex K2 Trust — United States)
Started Aug 28, 2026, 06:56 AM UTC· resolved Sep 02, 2026, 12:09 AM UTC
- investigating Aug 28, 2026, 06:56 AM UTC
Engineering team is investigating the issue and found out there is an issue with Azure infra in WUS:( https://azure.status.microsoft/en-us/status) where action execution will be delayed.
- monitoring Aug 28, 2026, 07:29 AM UTC
Workflow action execution back to normal. We will continue to monitor it.
Minor August 11, 2026 DocGen for Salesforce - FedRAMP - Queue Processing 6h 16m Nintex DocGen for Salesforce – FedRAMP, Nintex K2 Trust (Nintex K2 Trust — United States)
Started Aug 11, 2026, 10:12 PM UTC· resolved Aug 12, 2026, 04:29 AM UTC
- investigating Aug 11, 2026, 10:12 PM UTC
Engineers are currently investigating and issue related to processing queue jobs in the FedRAMP environment.
- identified Aug 11, 2026, 10:36 PM UTC
Engineers have identified the issue and are implementing a mitigation to restore service.
- monitoring Aug 12, 2026, 12:55 AM UTC
Engineers have applied the mitigation to all affected systems and are monitoring the situation.
Minor August 11, 2026 Process Manager – Access Blocked for Users on VPN 5h 29m Nintex Process Manager - Production, Nintex K2 Trust (Nintex K2 Trust — Europe)
Started Aug 11, 2026, 09:51 AM UTC· resolved Aug 11, 2026, 03:21 PM UTC
- investigating Aug 11, 2026, 09:51 AM UTC
We are investigating an issue where some Process Manager users are unable to access their tenant while connected to their organization's corporate VPN. Affected users receive a "The request is blocked" error when attempting to access Process Manager. Our engineering team is actively investigating the cause of the block and working to restore access for impacted users. We will provide further updates as more information becomes available.
- identified Aug 11, 2026, 11:20 AM UTC
We have identified the source of the issue affecting users accessing Process Manager through VPN. Investigation confirmed that traffic originating from the customer's VPN public IP address was being blocked by Azure Front Door, resulting in a 403 Forbidden response and preventing access to the application. The affected VPN public IP has now been whitelisted in Azure Front Door, and we are currently awaiting configuration propagation across the service. Once propagation is complete, affected users should be able to access Process Manager normally while connected to the VPN. We will continue to monitor the situation and provide a further update once access has been fully restored.
Major August 10, 2026 Process Manager – API Token Creation and Revocation Errors 2h 50m Nintex Process Manager - Production, Nintex Process Manager - Production (Nintex Process Manager - Production — Canada), Nintex Process Manager - Production (Nintex Process Manager - Production — Australasia), Nintex Process Manager - Production (Nintex Process Manager - Production — United Arab Emirates) and 2 more
Started Aug 10, 2026, 06:52 AM UTC· resolved Aug 10, 2026, 09:42 AM UTC
- investigating Aug 10, 2026, 06:52 AM UTC
We are currently investigating an issue affecting API token management in Process Manager. Users may experience errors when creating or revoking API tokens, including SCIM and Reporting tokens. The issue has been observed across multiple environments and may impact customer sites. Our team is actively working to identify the root cause and restore normal functionality. Please expect an update within the next 60 minutes.
- investigating Aug 10, 2026, 08:53 AM UTC
We are continuing to investigate an issue affecting API token management in Process Manager. Users may experience errors when creating or revoking API tokens, including SCIM and Reporting API tokens. Our team is actively working to identify the root cause and restore normal functionality. We will provide further updates as more information becomes available.
Minor August 7, 2026 Elevated Response Times for Process Manager 11h 54m Nintex Process Manager - Production, Nintex Process Manager - Production (Nintex Process Manager - Production — Australasia), Nintex Process Manager - Reporting API, Nintex K2 Trust (Nintex K2 Trust — Australia)
Started Aug 07, 2026, 01:20 AM UTC· resolved Aug 07, 2026, 01:14 PM UTC
- investigating Aug 07, 2026, 01:20 AM UTC
We are currently investigating reports of elevated response times affecting a subset of customers in the APAC region. Our engineering teams have identified multiple customer reports of degraded application performance and have initiated an investigation to determine the root cause. We are actively monitoring platform health and working to mitigate customer impact. We will provide further updates as more information becomes available.
- monitoring Aug 07, 2026, 03:31 AM UTC
We have identified a resource capacity constraint as the primary contributor to the elevated response times by some customers. Capacity has been increased, and we are actively monitoring the platform to confirm sustained performance and will provide further updates as needed.
Minor July 30, 2026 DocGen for Salesforce Integration Authentication Failure 2d 2h Nintex DocGen for Salesforce, Nintex K2 Trust (Nintex K2 Trust — Australia), Nintex K2 Trust (Nintex K2 Trust — Europe), Nintex K2 Trust (Nintex K2 Trust — United States)
Started Jul 30, 2026, 12:11 AM UTC· resolved Aug 01, 2026, 02:17 AM UTC
- identified Jul 30, 2026, 12:11 AM UTC
Engineers have identified the source of an issue related to admin authorization flow and are actively developing a solution. Customers are advised to avoid changing the integration user configuration, reauthorizing, or upgrading package version at this time.
- identified Jul 30, 2026, 02:26 AM UTC
Engineers have identified a workaround and mitigated the issue for customers who have reported authorization issues to our support teams while we continue to investigate. If you have issues authorizing, please contact support at Nintex and provide the affected organization ID.
- monitoring Jul 31, 2026, 04:18 AM UTC
The engineering team has released a hotfix to all regions and will continue to monitor the situation. Please contact Nintex support if you encounter any issues.
Minor July 28, 2026 Workflow Action execution taking longer than expected 12h 3m Nintex Automation Cloud, Nintex K2 Trust (Nintex K2 Trust — United States)
Started Jul 28, 2026, 03:35 PM UTC· resolved Jul 29, 2026, 03:39 AM UTC
- investigating Jul 28, 2026, 03:35 PM UTC
Reports of workflow actions like "Pause for duration" and "Generate A Document" are taking much longer than expected. Engineers are actively investigating the cause.
- monitoring Jul 28, 2026, 03:39 PM UTC
Stability for workflow actions like "Pause for duration" and "Generate A Document" have been restored. Engineering team will continue to monitor the services closely.
Major July 23, 2026 Nintex K2 Cloud Service Disruption 6h 10m Nintex K2 Cloud, Nintex K2 Trust (Nintex K2 Trust — United States)
Started Jul 23, 2026, 04:01 PM UTC· resolved Jul 23, 2026, 10:11 PM UTC
- investigating Jul 23, 2026, 04:01 PM UTC
We are currently investigating an issue affecting Package and Deployment functionality for customers hosted in the Microsoft Azure West US region. Our team is actively working with Microsoft to determine the root cause and restore full service as quickly as possible. We will provide further updates as more information becomes available.
- investigating Jul 23, 2026, 06:47 PM UTC
All impacted services are fully operational. The root cause has been identified as a partial networking outage in the West US region affecting a number of Microsoft services.
- monitoring Jul 23, 2026, 06:54 PM UTC
Package and Deployment functionality is beginning to recover. Some customer environments that were previously unavailable are becoming accessible again.
Major July 23, 2026 Nintex Automation Cloud Service Disruption 3d 7h Nintex Automation Cloud, Nintex Analytics (Nintex Analytics — United Kingdom), Nintex Process Manager - Production (Nintex Process Manager - Production — Canada), Nintex K2 Trust (Nintex K2 Trust — Australia) and 3 more
Started Jul 23, 2026, 03:38 PM UTC· resolved Jul 26, 2026, 10:48 PM UTC
- investigating Jul 23, 2026, 03:38 PM UTC
Engineers are currently investigating a widespread issue with Nintex Automation Cloud services.
- identified Jul 23, 2026, 04:03 PM UTC
Engineers are currently tracking an active incident affecting connectivity to Azure services. They are putting in place mitigations where possible.
- identified Jul 23, 2026, 05:00 PM UTC
Engineers have put in place some mitigations to partially restore services in regions outside the US. Some services may still be affected in all regions as further mitigations are in progress. Due to the nature of the root incident, the US remains in a disrupted state.
- identified Jul 23, 2026, 06:00 PM UTC
Engineers are continuing with failover procedures as part of the ongoing mitigation efforts. Service disruption may continue while this work is completed and its effectiveness is assessed.
- monitoring Jul 23, 2026, 06:53 PM UTC
Microsoft has rolled back the cause of the upstream Azure connectivity incident which has restored functionality of affected services. Engineering teams will continue to monitor the incident and affected regions. Please engage our support teams if you continue to encounter issues.
Minor July 9, 2026 Unable to submit Nintex Live Forms 14h 22m Nintex Live Services, Nintex K2 Trust (Nintex K2 Trust — United States)
Started Jul 09, 2026, 11:59 PM UTC· resolved Jul 10, 2026, 02:21 PM UTC
- investigating Jul 09, 2026, 11:59 PM UTC
We are aware of an issue where customers are unable to submit Live Forms. Our engineering team is currently investigating.
- monitoring Jul 10, 2026, 12:24 AM UTC
The Nintex Live Form submission is now back to normal. The team will be monitoring it.
Major July 7, 2026 Process Manager - Intermittent Access Denied 19h 47m Nintex Process Manager - Production, Nintex K2 Trust (Nintex K2 Trust — Europe)
Started Jul 07, 2026, 10:13 AM UTC· resolved Jul 08, 2026, 06:01 AM UTC
- investigating Jul 07, 2026, 10:13 AM UTC
We are currently investigating a widespread issue affecting multiple Nintex Process Manager customers. At present customers are receiving a "Whoops that was not suppose to happen" or a "500 error" when performing an action
- monitoring Jul 07, 2026, 10:55 AM UTC
We have identified the issue impacting some customers and have taken corrective action. An application service restart has been performed, and initial monitoring indicates that exception levels have returned to normal. Our engineering team will continue monitoring
Minor July 6, 2026 Error publishing workflows and forms 1d 14h Nintex Automation Cloud, Nintex K2 Trust (Nintex K2 Trust — Australia), Nintex List Forms for SharePoint Online
Started Jul 06, 2026, 07:50 AM UTC· resolved Jul 07, 2026, 10:28 PM UTC
- identified Jul 06, 2026, 07:50 AM UTC
We are aware of an issue publishing workflows and forms in NAC and SPFx in the Australia region. The team are currently deploying a fix.
- monitoring Jul 06, 2026, 08:33 AM UTC
An update has been deployed and telemetry is indicating the service has returned to normal operating parameters.
Minor June 26, 2026 Nintex Workflow - Unable to login 2d 16h Nintex Automation Cloud, Nintex Analytics (Nintex Analytics — United Kingdom), Nintex Process Manager - Production (Nintex Process Manager - Production — Canada), Nintex K2 Trust (Nintex K2 Trust — Australia) and 2 more
Started Jun 26, 2026, 07:17 AM UTC· resolved Jun 28, 2026, 11:35 PM UTC
- identified Jun 26, 2026, 07:17 AM UTC
We have identified the cause of the current login issues affecting Nintex Workflow. Our identity provider is experiencing an ongoing incident which is impacting authentication and login operations for users.We will provide further updates as more information becomes available.
- monitoring Jun 26, 2026, 07:27 AM UTC
Our identity prodvider has recovered from the incident and login functionality has been restored for Nintex Workflow users.We are actively monitoring the environment to ensure stability.
Minor May 21, 2026 Intermittent Document Generation Failures in US Regions 5h 22m Nintex DocGen for Salesforce, Nintex K2 Trust (Nintex K2 Trust — United States)
Started May 21, 2026, 10:14 PM UTC· resolved May 22, 2026, 03:37 AM UTC
- investigating May 21, 2026, 10:14 PM UTC
Customers in the US region may experience intermittent document generation failures. Engineers are currently tracking the Salesforce incident here: https://status.salesforce.com/incidents/20004038
- identified May 21, 2026, 10:58 PM UTC
Engineers have confirmed with the Salesforce team that the incident may be intermittently affecting document generation.
Major May 21, 2026 Failed to publish workflow 23h 15m Nintex Automation Cloud, Nintex K2 Trust (Nintex K2 Trust — United States)
Started May 21, 2026, 03:01 AM UTC· resolved May 22, 2026, 02:17 AM UTC
- investigating May 21, 2026, 03:01 AM UTC
We have observed a failure to publish the workflow. The engineering team is in the midst of investigating the issue.
- identified May 21, 2026, 05:32 AM UTC
We have identified the root cause and are currently working with Microsoft to address the infrastructure issue.
- monitoring May 21, 2026, 09:33 AM UTC
Publishing workflow is working now. The team will be monitoring it.
Minor May 14, 2026 Instability Start Workflow & Task 23h 52m Nintex Automation Cloud, Nintex Analytics (Nintex Analytics — United Kingdom)
Started May 14, 2026, 01:35 AM UTC· resolved May 15, 2026, 01:28 AM UTC
- investigating May 14, 2026, 01:37 AM UTC
We are currently investigating the issue for the instability
- monitoring May 14, 2026, 01:50 AM UTC
Stability for Start Workflow and Task Retrieval has been restored. The engineering team will continue monitoring the services closely.