Nintex incident

DocGen for Salesforce - FedRAMP - Queue Processing

Resolved after 6 hours 16 minutes, affecting Nintex DocGen for Salesforce – FedRAMP and Nintex K2 Trust (Nintex K2 Trust — United States), on August 11, 2026.

monitoring Aug 12, 2026, 12:55 AM UTC

Engineers have applied the mitigation to all affected systems and are monitoring the situation.

Started
Aug 11, 2026, 10:12 PM UTC
Resolved
Aug 12, 2026, 04:29 AM UTC
Duration
6h 16m
Detected by Pingoru
Aug 11, 2026, 10:12 PM UTC

Affected components

Nintex DocGen for Salesforce – FedRAMPNintex K2 Trust (Nintex K2 Trust — United States)

Update timeline

  1. investigating Aug 11, 2026, 10:12 PM UTC

    Engineers are currently investigating and issue related to processing queue jobs in the FedRAMP environment.

  2. identified Aug 11, 2026, 10:36 PM UTC

    Engineers have identified the issue and are implementing a mitigation to restore service.

  3. monitoring Aug 12, 2026, 12:55 AM UTC

    Engineers have applied the mitigation to all affected systems and are monitoring the situation.

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