Nintex incident

Intermittent Document Generation Failures in US Regions

Resolved after 5 hours 22 minutes, affecting Nintex DocGen for Salesforce and Nintex K2 Trust (Nintex K2 Trust — United States), on May 21, 2026.

identified May 21, 2026, 10:58 PM UTC

Engineers have confirmed with the Salesforce team that the incident may be intermittently affecting document generation.

Started
May 21, 2026, 10:14 PM UTC
Resolved
May 22, 2026, 03:37 AM UTC
Duration
5h 22m
Detected by Pingoru
May 21, 2026, 10:14 PM UTC

Affected components

Nintex DocGen for SalesforceNintex K2 Trust (Nintex K2 Trust — United States)

Update timeline

  1. investigating May 21, 2026, 10:14 PM UTC

    Customers in the US region may experience intermittent document generation failures. Engineers are currently tracking the Salesforce incident here: https://status.salesforce.com/incidents/20004038

  2. identified May 21, 2026, 10:58 PM UTC

    Engineers have confirmed with the Salesforce team that the incident may be intermittently affecting document generation.

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