Resolved after 11 hours 54 minutes, affecting Nintex Process Manager - Production and Nintex Process Manager - Production (Nintex Process Manager - Production — Australasia) and 1 more, on August 7, 2026.
We have identified a resource capacity constraint as the primary contributor to the elevated response times by some customers. Capacity has been increased, and we are actively monitoring the platform to confirm sustained performance and will provide further updates as needed.
Affected components
Update timeline
- investigating Aug 07, 2026, 01:20 AM UTC
We are currently investigating reports of elevated response times affecting a subset of customers in the APAC region. Our engineering teams have identified multiple customer reports of degraded application performance and have initiated an investigation to determine the root cause. We are actively monitoring platform health and working to mitigate customer impact. We will provide further updates as more information becomes available.
- monitoring Aug 07, 2026, 03:31 AM UTC
We have identified a resource capacity constraint as the primary contributor to the elevated response times by some customers. Capacity has been increased, and we are actively monitoring the platform to confirm sustained performance and will provide further updates as needed.
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