Nintex incident

Process Manager – API Token Creation and Revocation Errors

Resolved after 2 hours 50 minutes, affecting Nintex Process Manager - Production and Nintex Process Manager - Production (Nintex Process Manager - Production — Canada) and 1 more, on August 10, 2026.

investigating Aug 10, 2026, 08:53 AM UTC

We are continuing to investigate an issue affecting API token management in Process Manager. Users may experience errors when creating or revoking API tokens, including SCIM and Reporting API tokens. Our team is actively working to identify the root cause and restore normal functionality. We will provide further updates as more information becomes available.

Started
Aug 10, 2026, 06:52 AM UTC
Resolved
Aug 10, 2026, 09:42 AM UTC
Duration
2h 50m
Detected by Pingoru
Aug 10, 2026, 06:52 AM UTC

Affected components

Nintex Process Manager - ProductionNintex Process Manager - Production (Nintex Process Manager - Production — Canada)Nintex Process Manager - Production (Nintex Process Manager - Production — Australasia)Nintex Process Manager - Production (Nintex Process Manager - Production — United Arab Emirates)Nintex K2 Trust (Nintex K2 Trust — Europe)Nintex K2 Trust (Nintex K2 Trust — United States)

Update timeline

  1. investigating Aug 10, 2026, 06:52 AM UTC

    We are currently investigating an issue affecting API token management in Process Manager. Users may experience errors when creating or revoking API tokens, including SCIM and Reporting tokens. The issue has been observed across multiple environments and may impact customer sites. Our team is actively working to identify the root cause and restore normal functionality. Please expect an update within the next 60 minutes.

  2. investigating Aug 10, 2026, 08:53 AM UTC

    We are continuing to investigate an issue affecting API token management in Process Manager. Users may experience errors when creating or revoking API tokens, including SCIM and Reporting API tokens. Our team is actively working to identify the root cause and restore normal functionality. We will provide further updates as more information becomes available.

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