Nintex incident

Process Manager - Intermittent Access Denied

Resolved after 19 hours 47 minutes, affecting Nintex Process Manager - Production and Nintex K2 Trust (Nintex K2 Trust — Europe), on July 7, 2026.

monitoring Jul 07, 2026, 10:55 AM UTC

We have identified the issue impacting some customers and have taken corrective action. An application service restart has been performed, and initial monitoring indicates that exception levels have returned to normal. Our engineering team will continue monitoring

Started
Jul 07, 2026, 10:13 AM UTC
Resolved
Jul 08, 2026, 06:01 AM UTC
Duration
19h 47m
Detected by Pingoru
Jul 07, 2026, 10:13 AM UTC

Affected components

Nintex Process Manager - ProductionNintex K2 Trust (Nintex K2 Trust — Europe)

Update timeline

  1. investigating Jul 07, 2026, 10:13 AM UTC

    We are currently investigating a widespread issue affecting multiple Nintex Process Manager customers. At present customers are receiving a "Whoops that was not suppose to happen" or a "500 error" when performing an action

  2. monitoring Jul 07, 2026, 10:55 AM UTC

    We have identified the issue impacting some customers and have taken corrective action. An application service restart has been performed, and initial monitoring indicates that exception levels have returned to normal. Our engineering team will continue monitoring

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