Nintex incident

Workflow Action execution taking longer than expected

Resolved after 12 hours 3 minutes, affecting Nintex Automation Cloud and Nintex K2 Trust (Nintex K2 Trust — United States), on July 28, 2026.

monitoring Jul 28, 2026, 03:39 PM UTC

Stability for workflow actions like "Pause for duration" and "Generate A Document" have been restored. Engineering team will continue to monitor the services closely.

Started
Jul 28, 2026, 03:35 PM UTC
Resolved
Jul 29, 2026, 03:39 AM UTC
Duration
12h 3m
Detected by Pingoru
Jul 28, 2026, 03:35 PM UTC

Affected components

Nintex Automation CloudNintex K2 Trust (Nintex K2 Trust — United States)

Update timeline

  1. investigating Jul 28, 2026, 03:35 PM UTC

    Reports of workflow actions like "Pause for duration" and "Generate A Document" are taking much longer than expected. Engineers are actively investigating the cause.

  2. monitoring Jul 28, 2026, 03:39 PM UTC

    Stability for workflow actions like "Pause for duration" and "Generate A Document" have been restored. Engineering team will continue to monitor the services closely.

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