Resolved after 4 hours 1 minute, affecting Mindbody Web Software - Europe, Middle East, and Africa and Mindbody Web Software - North, Central, and South America and 1 more, on July 10, 2026.
The third-party vendor has resolved the issue impacting the Mindbody Web Software. Engineers will continue to monitor to ensure all connections remain stable. The following update will be made as additional information becomes available.
Affected components
Update timeline
- identified Jul 10, 2026, 05:36 PM UTC
Engineers have identified a third-party vendor issue impacting the Mindbody Web Software. At this time, customers may experience delays when navigating within the Mindbody Web Software. Thank you for your patience. The next update will be made at 11:30AM PT or as additional information becomes available.
- identified Jul 10, 2026, 06:33 PM UTC
The third-party vendor has resolved the issue impacting the Mindbody Web Software. Engineers are currently working to verify all impacted workflows have been resolved. A subset of customers may experience delays when navigating within the Mindbody Web Software. The following update will be made at 1:30PM PT, or as additional information becomes available.
- monitoring Jul 10, 2026, 08:33 PM UTC
The third-party vendor has resolved the issue impacting the Mindbody Web Software. Engineers will continue to monitor to ensure all connections remain stable. The following update will be made as additional information becomes available.
- resolved Jul 10, 2026, 09:37 PM UTC
This incident is now resolved.
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