MINDBODY incident

Error accessing Clients tab in Core site

Resolved after 1 hour 28 minutes, affecting Mindbody Web Software - Europe, Middle East, and Africa and Mindbody Web Software - North, Central, and South America and 1 more, on October 20, 2026.

resolved Oct 20, 2026, 02:26 AM UTC

Our engineer have address has issue and rollout the fix for the issue. Mindbody service has fully recover and back to functioning.

Started
Oct 20, 2026, 12:57 AM UTC
Resolved
Oct 20, 2026, 02:26 AM UTC
Duration
1h 28m
Detected by Pingoru
Oct 20, 2026, 12:57 AM UTC

Affected components

Mindbody Web Software - Europe, Middle East, and AfricaMindbody Web Software - North, Central, and South AmericaMindbody Web Software - Asia Pacific

Update timeline

  1. investigating Oct 20, 2026, 12:57 AM UTC

    We are currently investigating reports of an error when accessing the Clients tab affecting Mindbody. Our team is actively investigating the issue. We will provide updates as more information becomes available. We apologize for any inconvenience.

  2. identified Oct 20, 2026, 01:45 AM UTC

    We have identified the cause of the issue and are currently rolling out a fix. We will provide further updates as more information becomes available. We apologize for any inconvenience caused.

  3. resolved Oct 20, 2026, 02:26 AM UTC

    Our engineer have address has issue and rollout the fix for the issue. Mindbody service has fully recover and back to functioning.

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