Resolved after 1 hour 13 minutes, affecting Mindbody App and Mindbody Branded App and 1 more, on October 5, 2026.
Resolved – Branded Web and App Services The issues affecting checkout functionality across the Branded App, Mindbody App, and Branded Web have been resolved. The Branded Web Manager is also accessible again, and all affected services are operating normally.
Affected components
Update timeline
- identified Oct 05, 2026, 11:02 AM UTC
We have identified an issue currently affecting Branded Web. The Branded Web Manager is currently inaccessible, and customers may also be unable to complete checkouts for Branded Web carts. Our teams are actively working to resolve the issue. We will provide further updates as more information becomes available.
- monitoring Oct 05, 2026, 11:42 AM UTC
Checkout services across the Branded App, Mindbody App, and Branded Web are recovering, and the Branded Web Manager is now accessible. We are expecting a full recovery soon and will continue to monitor the situation closely.
- resolved Oct 05, 2026, 12:16 PM UTC
Resolved – Branded Web and App Services The issues affecting checkout functionality across the Branded App, Mindbody App, and Branded Web have been resolved. The Branded Web Manager is also accessible again, and all affected services are operating normally.
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