MINDBODY incident

Affilitate API 404 errors on read-only routes

Resolved after 4 hours 44 minutes, affecting Mindbody API, on September 27, 2026.

resolved Sep 28, 2026, 02:09 AM UTC

Engineers have resolved the cause of the issue impacting the Affiliate API resulting in errors when partner's attempt to view locations and classes. Thank you for your patience while we worked to resolve this issue.

Started
Sep 27, 2026, 09:24 PM UTC
Resolved
Sep 28, 2026, 02:09 AM UTC
Duration
4h 44m
Detected by Pingoru
Sep 27, 2026, 09:24 PM UTC

Affected components

Mindbody API

Update timeline

  1. investigating Sep 27, 2026, 09:24 PM UTC

    {{mindbody-affiliate-base-url}}/locations/:locationId {{mindbody-affiliate-base-url}}/locations/:locationId/classes/:classId Returning 404 errors across Affiliate API

  2. investigating Sep 27, 2026, 10:27 PM UTC

    We are continuing to investigate an issue affecting our Affiliate API that is impacting partner's ability to view locations and classes.

  3. resolved Sep 28, 2026, 02:09 AM UTC

    Engineers have resolved the cause of the issue impacting the Affiliate API resulting in errors when partner's attempt to view locations and classes. Thank you for your patience while we worked to resolve this issue.

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