Issues in the Mindbody Core Software as well as other services

Update timeline

1. investigating Jun 15, 2026, 11:28 AM UTC

   We are currently investigating an issue affecting the Mindbody web software and related services, including the Branded App. Customers may experience difficulties searching for consumers across certain areas of the platform, see duplicate navigation items, and encounter errors within consumer-facing services such as the Branded App. Our team is actively working to identify the root cause and restore full functionality. We will provide updates as more information becomes available.

2. monitoring Jun 15, 2026, 12:01 PM UTC

   We have identified the root cause of the issue and implemented a fix. Service functionality has largely recovered across the affected systems, including the Mindbody web software and Branded App. We are currently monitoring the environment to ensure stability and expect full recovery shortly. We will continue to provide updates as needed.

3. resolved Jun 15, 2026, 12:15 PM UTC

   Resolved This incident has been fully resolved. We identified the root cause, implemented a fix, and verified that all affected services are operating normally. Thank you for your patience and understanding while we worked to restore service.